The evolution of business knowledge [[electronic resource] /] / edited by Harry Scarbrough |
Pubbl/distr/stampa | New York, : Oxford University Press, 2008 |
Descrizione fisica | xv, 373 p. : ill |
Disciplina | 658.4/038 |
Altri autori (Persone) | ScarbroughHarry <1955-> |
Soggetto topico |
Knowledge management
Management information systems Information technology - Management |
ISBN |
1-383-03634-9
0-19-155200-3 1-281-82553-0 9786611825539 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Management and organizational knowledge -- Innovation and design processes -- Inter-organizational relationships -- Making knowledge an asset. |
Record Nr. | UNINA-9910818033003321 |
New York, : Oxford University Press, 2008 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Experience Management [[electronic resource] ] : Foundations, Development Methodology, and Internet-Based Applications / / by Ralph Bergmann |
Autore | Bergmann Ralph |
Edizione | [1st ed. 2002.] |
Pubbl/distr/stampa | Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2002 |
Descrizione fisica | 1 online resource (XXII, 398 p.) |
Disciplina | 658.4/038 |
Collana | Lecture Notes in Artificial Intelligence |
Soggetto topico |
Artificial intelligence
Application software Multimedia information systems Information technology Business—Data processing E-commerce Artificial Intelligence Information Systems Applications (incl. Internet) Multimedia Information Systems Computer Appl. in Administrative Data Processing IT in Business e-Commerce/e-business |
ISBN | 3-540-45759-3 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. Introduction -- 2. Experience Management -- 3. Representing Experience -- 4. Assessing Experience Utility -- 5. Representing Knowledge for Adaptation -- 6. User Communication -- 7. Experience Retrieval -- 8. Experience Adaptation -- 9. Developing and Maintaining Experience Management Applications -- 10. Experience Management for Electronic Commerce -- 11. Experience Management for Self-Service and Help-Desk Support -- 12. Experience Management for Electronic Design Reuse. |
Record Nr. | UNISA-996466220303316 |
Bergmann Ralph | ||
Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2002 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. di Salerno | ||
|
Experience Management : Foundations, Development Methodology, and Internet-Based Applications / / by Ralph Bergmann |
Autore | Bergmann Ralph |
Edizione | [1st ed. 2002.] |
Pubbl/distr/stampa | Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2002 |
Descrizione fisica | 1 online resource (XXII, 398 p.) |
Disciplina | 658.4/038 |
Collana | Lecture Notes in Artificial Intelligence |
Soggetto topico |
Artificial intelligence
Application software Multimedia information systems Information technology Business—Data processing E-commerce Artificial Intelligence Information Systems Applications (incl. Internet) Multimedia Information Systems Computer Appl. in Administrative Data Processing IT in Business e-Commerce/e-business |
ISBN | 3-540-45759-3 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | 1. Introduction -- 2. Experience Management -- 3. Representing Experience -- 4. Assessing Experience Utility -- 5. Representing Knowledge for Adaptation -- 6. User Communication -- 7. Experience Retrieval -- 8. Experience Adaptation -- 9. Developing and Maintaining Experience Management Applications -- 10. Experience Management for Electronic Commerce -- 11. Experience Management for Self-Service and Help-Desk Support -- 12. Experience Management for Electronic Design Reuse. |
Record Nr. | UNINA-9910143905703321 |
Bergmann Ralph | ||
Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2002 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
FileNet : a consultant's guide to enterprise content management / / Todd R. Groff, Thomas P. Jones |
Autore | Groff Todd R |
Edizione | [Revised.] |
Pubbl/distr/stampa | New York, : Routledge |
Descrizione fisica | 1 online resource (xiii, 203 pages) : illustrations |
Disciplina | 658.4/038 |
Soggetto topico |
Information technology - Management
Knowledge management |
ISBN |
1-136-40340-X
1-281-00992-X 9786611009922 1-4175-3691-8 0-08-047771-2 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; FileNet: A Consultant's Guide to Enterprise Content Management; Copyright Page; Contents; Foreword; Chapter 1. FileNet Imaging Overview; What This Book Is About; FileNet Company Background; Technology Overview; Toolsets versus Out-of-the-Box Solutions; Imaging, Document Management, or Knowledge Management?; Success Story; Chapter 2. FileNet Products and Services; The Company behind the Curtain; FileNet ValueNet Partners and Customer Service and Support; Professional Services; Disaster Recovery Hot-Site Services; FileNet Education; Success Story
Chapter 3. FileNet Risks and Opportunities Organizational Change; The Sarbanes-Oxley Act of 2002; The Health Insurance Portability and Accountability Act of 1996; Informational Responsibilities; Optical versus Magnetic Storage; Centralized versus Decentralized Capture; Disaster Recovery; Lost Cost of Paper Retrieval; Content Management's Impact on Attention; Intellectual Assets; Records Retention; Success Story; Chapter 4. FileNet Implementation; Content Management versus Process Voodoo; Information Repositories; FileNet Replication Options; Specialty Equipment Considerations; Project Planning Overall Project Estimates and Total Cost of Ownership (TCO) Success Story; Chapter 5. FileNet Integration; Integrating Systems, Applications, and Processes; Integrating FileNet with Existing Systems; Application Integration; Web Integration; Enterprise Resource Planning Integration; Workflow Analysis; Integrations and Metadata; Success Story; Chapter 6. FileNet Administration; Profiting from Your Organization's Experience; FileNet Administrator Duties; UNIX Administrative Tools and Resources; Typical FileNet System Structure; Client Installation and Administration; Success Story Chapter 7. FileNet and Knowledge Management Knowledge Management, Culture, and Content; Catalyst Management for Actionable Knowledge; Shared Abstraction Means Common Ground; FileNet-Improving Attention and Retention; Applying Learning to Organizational Processes; Using Workflows to Add Structure to Data; Success Story; Chapter 8. FileNet and Enterprise Resource Planning; Enterprise Resource Planning; Document Warehouse for SAP; Client Integration; Archiving with FileNet; Success Story; Chapter 9. Funding and FileNet; Projecting the Cost; Funding Strategies; Imaging Capture Center Operations Funding through Sarbanes-Oxley Compliance Success Story; Chapter 10. FileNet, Knowledge Management, and Leadership; Processes and Integration; Good Leaders Value Attention; Transparency Improves Both Vision and Judgment; Balancing Competing Objectives; Decision-Making Processes; Do Not Discount the Value of Documents; Attention, Analysis, and Dialog; Conclusion; Success Story; Index |
Record Nr. | UNINA-9910784360903321 |
Groff Todd R | ||
New York, : Routledge | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
FileNet : a consultant's guide to enterprise content management / / Todd R. Groff and Thomas P. Jones |
Autore | Groff Todd R |
Edizione | [Revised.] |
Pubbl/distr/stampa | Amsterdam ; ; Boston, : Elsevier/Butterworth-Heinemann, c2004 |
Descrizione fisica | 1 online resource (xiii, 203 pages) : illustrations |
Disciplina | 658.4/038 |
Altri autori (Persone) | JonesThomas P |
Soggetto topico |
Information technology - Management
Knowledge management |
ISBN |
1-136-40340-X
1-281-00992-X 9786611009922 1-4175-3691-8 0-08-047771-2 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; FileNet: A Consultant's Guide to Enterprise Content Management; Copyright Page; Contents; Foreword; Chapter 1. FileNet Imaging Overview; What This Book Is About; FileNet Company Background; Technology Overview; Toolsets versus Out-of-the-Box Solutions; Imaging, Document Management, or Knowledge Management?; Success Story; Chapter 2. FileNet Products and Services; The Company behind the Curtain; FileNet ValueNet Partners and Customer Service and Support; Professional Services; Disaster Recovery Hot-Site Services; FileNet Education; Success Story
Chapter 3. FileNet Risks and Opportunities Organizational Change; The Sarbanes-Oxley Act of 2002; The Health Insurance Portability and Accountability Act of 1996; Informational Responsibilities; Optical versus Magnetic Storage; Centralized versus Decentralized Capture; Disaster Recovery; Lost Cost of Paper Retrieval; Content Management's Impact on Attention; Intellectual Assets; Records Retention; Success Story; Chapter 4. FileNet Implementation; Content Management versus Process Voodoo; Information Repositories; FileNet Replication Options; Specialty Equipment Considerations; Project Planning Overall Project Estimates and Total Cost of Ownership (TCO) Success Story; Chapter 5. FileNet Integration; Integrating Systems, Applications, and Processes; Integrating FileNet with Existing Systems; Application Integration; Web Integration; Enterprise Resource Planning Integration; Workflow Analysis; Integrations and Metadata; Success Story; Chapter 6. FileNet Administration; Profiting from Your Organization's Experience; FileNet Administrator Duties; UNIX Administrative Tools and Resources; Typical FileNet System Structure; Client Installation and Administration; Success Story Chapter 7. FileNet and Knowledge Management Knowledge Management, Culture, and Content; Catalyst Management for Actionable Knowledge; Shared Abstraction Means Common Ground; FileNet-Improving Attention and Retention; Applying Learning to Organizational Processes; Using Workflows to Add Structure to Data; Success Story; Chapter 8. FileNet and Enterprise Resource Planning; Enterprise Resource Planning; Document Warehouse for SAP; Client Integration; Archiving with FileNet; Success Story; Chapter 9. Funding and FileNet; Projecting the Cost; Funding Strategies; Imaging Capture Center Operations Funding through Sarbanes-Oxley Compliance Success Story; Chapter 10. FileNet, Knowledge Management, and Leadership; Processes and Integration; Good Leaders Value Attention; Transparency Improves Both Vision and Judgment; Balancing Competing Objectives; Decision-Making Processes; Do Not Discount the Value of Documents; Attention, Analysis, and Dialog; Conclusion; Success Story; Index |
Record Nr. | UNINA-9910825146003321 |
Groff Todd R | ||
Amsterdam ; ; Boston, : Elsevier/Butterworth-Heinemann, c2004 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
FileNet : A Consultant's Guide to Enterprise Content Management |
Autore | Groff Todd |
Edizione | [Revised.] |
Pubbl/distr/stampa | New York, : Routledge |
Descrizione fisica | 1 online resource (216 p.) |
Disciplina | 658.4/038 |
Soggetto topico |
Information technology - Management
Knowledge management |
Soggetto genere / forma | Electronic books. |
ISBN |
1-136-40340-X
1-281-00992-X 9786611009922 1-4175-3691-8 0-08-047771-2 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Front Cover; FileNet: A Consultant's Guide to Enterprise Content Management; Copyright Page; Contents; Foreword; Chapter 1. FileNet Imaging Overview; What This Book Is About; FileNet Company Background; Technology Overview; Toolsets versus Out-of-the-Box Solutions; Imaging, Document Management, or Knowledge Management?; Success Story; Chapter 2. FileNet Products and Services; The Company behind the Curtain; FileNet ValueNet Partners and Customer Service and Support; Professional Services; Disaster Recovery Hot-Site Services; FileNet Education; Success Story
Chapter 3. FileNet Risks and OpportunitiesOrganizational Change; The Sarbanes-Oxley Act of 2002; The Health Insurance Portability and Accountability Act of 1996; Informational Responsibilities; Optical versus Magnetic Storage; Centralized versus Decentralized Capture; Disaster Recovery; Lost Cost of Paper Retrieval; Content Management's Impact on Attention; Intellectual Assets; Records Retention; Success Story; Chapter 4. FileNet Implementation; Content Management versus Process Voodoo; Information Repositories; FileNet Replication Options; Specialty Equipment Considerations; Project Planning Overall Project Estimates and Total Cost of Ownership (TCO)Success Story; Chapter 5. FileNet Integration; Integrating Systems, Applications, and Processes; Integrating FileNet with Existing Systems; Application Integration; Web Integration; Enterprise Resource Planning Integration; Workflow Analysis; Integrations and Metadata; Success Story; Chapter 6. FileNet Administration; Profiting from Your Organization's Experience; FileNet Administrator Duties; UNIX Administrative Tools and Resources; Typical FileNet System Structure; Client Installation and Administration; Success Story Chapter 7. FileNet and Knowledge ManagementKnowledge Management, Culture, and Content; Catalyst Management for Actionable Knowledge; Shared Abstraction Means Common Ground; FileNet-Improving Attention and Retention; Applying Learning to Organizational Processes; Using Workflows to Add Structure to Data; Success Story; Chapter 8. FileNet and Enterprise Resource Planning; Enterprise Resource Planning; Document Warehouse for SAP; Client Integration; Archiving with FileNet; Success Story; Chapter 9. Funding and FileNet; Projecting the Cost; Funding Strategies; Imaging Capture Center Operations Funding through Sarbanes-Oxley ComplianceSuccess Story; Chapter 10. FileNet, Knowledge Management, and Leadership; Processes and Integration; Good Leaders Value Attention; Transparency Improves Both Vision and Judgment; Balancing Competing Objectives; Decision-Making Processes; Do Not Discount the Value of Documents; Attention, Analysis, and Dialog; Conclusion; Success Story; Index |
Record Nr. | UNINA-9910457311803321 |
Groff Todd | ||
New York, : Routledge | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
The future of knowledge : increasing prosperity through value networks / Verna Allee |
Autore | Allee, Verna, 1949- |
Pubbl/distr/stampa | Amsterdam ; Boston : Butterworth-Heinemann, c2003 |
Descrizione fisica | xx, 294 p. : ill. ; 24 cm |
Disciplina | 658.4/038 |
Soggetto topico |
Organizational learning - Forecasting
Business - Information resources Business - Computer network resources |
ISBN | 0750675918 (pbk. : alk. paper) |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNISALENTO-991003552499707536 |
Allee, Verna, 1949- | ||
Amsterdam ; Boston : Butterworth-Heinemann, c2003 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. del Salento | ||
|
Governance of the extended enterprise [[electronic resource] ] : bridging business and IT strategies / / IT Governance Institute |
Pubbl/distr/stampa | Hoboken, NJ, : John Wiley & Sons, c2005 |
Descrizione fisica | 1 online resource (226 p.) |
Disciplina | 658.4/038 |
Soggetto topico |
Knowledge management
Information technology |
Soggetto genere / forma | Electronic books. |
ISBN |
1-280-25485-8
9786610254859 0-471-71409-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
GOVERNANCE OF THE EXTENDED ENTERPRISE: Bridging Business and IT Strategies; About the Author; Contents; Acknowledgments; Preface; INTRODUCTION; Chapter 1: EXTENDED ENTERPRISES; Chapter 2: STRATEGY: CHALLENGE FOR THE EXTENDED ENTERPRISE; Chapter 3: VALUE CREATION AND MANAGEMENT OF PERFORMANCE IN THE EXTENDED ENTERPRISE; Chapter 4: OPERATIONAL BUSINESS ACTIVITIES: VALUE REALIZATION FOR THE EXTENDED ENTERPRISE; Chapter 5: GOVERNANCE FRAMEWORK FOR THE EXTENDED ENTERPRISE; Chapter 6: ENTERPRISE ARCHITECTURE: GOVERNANCE IMPLEMENTATION FOR THE EXTENDED ENTERPRISE
APPENDIX A: QUESTIONS FOR THE BOARD AND SENIOR MANAGEMENTAPPENDIX B: PERFORMANCE REFERENCE MODEL; APPENDIX C: ORGANIZATIONAL STRUCTURE EVOLUTION: CORE VERSUS CENTRAL; APPENDIX D: FRAMEWORK AND QUALITY AWARDS; APPENDIX E: BUSINESS REFERENCE MODEL; APPENDIX F: KNOWLEDGE WORK, KNOWLEDGE MANAGEMENT, AND KNOWLEDGE PORTAL; APPENDIX G: ENTERPRISE ARCHITECTURE PROCESSES AT DIFFERENT MATURITY LEVELS; APPENDIX H: MATURITY MODEL FOR BUSINESS ACTIVITIES IN THE |
Record Nr. | UNINA-9910449808703321 |
Hoboken, NJ, : John Wiley & Sons, c2005 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Governance of the extended enterprise [[electronic resource] ] : bridging business and IT strategies / / IT Governance Institute |
Pubbl/distr/stampa | Hoboken, NJ, : John Wiley & Sons, c2005 |
Descrizione fisica | 1 online resource (226 p.) |
Disciplina | 658.4/038 |
Soggetto topico |
Knowledge management
Information technology |
ISBN |
1-280-25485-8
9786610254859 0-471-71409-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
GOVERNANCE OF THE EXTENDED ENTERPRISE: Bridging Business and IT Strategies; About the Author; Contents; Acknowledgments; Preface; INTRODUCTION; Chapter 1: EXTENDED ENTERPRISES; Chapter 2: STRATEGY: CHALLENGE FOR THE EXTENDED ENTERPRISE; Chapter 3: VALUE CREATION AND MANAGEMENT OF PERFORMANCE IN THE EXTENDED ENTERPRISE; Chapter 4: OPERATIONAL BUSINESS ACTIVITIES: VALUE REALIZATION FOR THE EXTENDED ENTERPRISE; Chapter 5: GOVERNANCE FRAMEWORK FOR THE EXTENDED ENTERPRISE; Chapter 6: ENTERPRISE ARCHITECTURE: GOVERNANCE IMPLEMENTATION FOR THE EXTENDED ENTERPRISE
APPENDIX A: QUESTIONS FOR THE BOARD AND SENIOR MANAGEMENTAPPENDIX B: PERFORMANCE REFERENCE MODEL; APPENDIX C: ORGANIZATIONAL STRUCTURE EVOLUTION: CORE VERSUS CENTRAL; APPENDIX D: FRAMEWORK AND QUALITY AWARDS; APPENDIX E: BUSINESS REFERENCE MODEL; APPENDIX F: KNOWLEDGE WORK, KNOWLEDGE MANAGEMENT, AND KNOWLEDGE PORTAL; APPENDIX G: ENTERPRISE ARCHITECTURE PROCESSES AT DIFFERENT MATURITY LEVELS; APPENDIX H: MATURITY MODEL FOR BUSINESS ACTIVITIES IN THE |
Record Nr. | UNINA-9910783445503321 |
Hoboken, NJ, : John Wiley & Sons, c2005 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Governance of the extended enterprise : bridging business and IT strategies / / IT Governance Institute |
Edizione | [1st ed.] |
Pubbl/distr/stampa | Hoboken, NJ, : John Wiley & Sons, c2005 |
Descrizione fisica | 1 online resource (226 p.) |
Disciplina | 658.4/038 |
Soggetto topico |
Knowledge management
Information technology |
ISBN |
1-280-25485-8
9786610254859 0-471-71409-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
GOVERNANCE OF THE EXTENDED ENTERPRISE: Bridging Business and IT Strategies; About the Author; Contents; Acknowledgments; Preface; INTRODUCTION; Chapter 1: EXTENDED ENTERPRISES; Chapter 2: STRATEGY: CHALLENGE FOR THE EXTENDED ENTERPRISE; Chapter 3: VALUE CREATION AND MANAGEMENT OF PERFORMANCE IN THE EXTENDED ENTERPRISE; Chapter 4: OPERATIONAL BUSINESS ACTIVITIES: VALUE REALIZATION FOR THE EXTENDED ENTERPRISE; Chapter 5: GOVERNANCE FRAMEWORK FOR THE EXTENDED ENTERPRISE; Chapter 6: ENTERPRISE ARCHITECTURE: GOVERNANCE IMPLEMENTATION FOR THE EXTENDED ENTERPRISE
APPENDIX A: QUESTIONS FOR THE BOARD AND SENIOR MANAGEMENTAPPENDIX B: PERFORMANCE REFERENCE MODEL; APPENDIX C: ORGANIZATIONAL STRUCTURE EVOLUTION: CORE VERSUS CENTRAL; APPENDIX D: FRAMEWORK AND QUALITY AWARDS; APPENDIX E: BUSINESS REFERENCE MODEL; APPENDIX F: KNOWLEDGE WORK, KNOWLEDGE MANAGEMENT, AND KNOWLEDGE PORTAL; APPENDIX G: ENTERPRISE ARCHITECTURE PROCESSES AT DIFFERENT MATURITY LEVELS; APPENDIX H: MATURITY MODEL FOR BUSINESS ACTIVITIES IN THE |
Record Nr. | UNINA-9910817069703321 |
Hoboken, NJ, : John Wiley & Sons, c2005 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|