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The evolution of business knowledge [[electronic resource] /] / edited by Harry Scarbrough
The evolution of business knowledge [[electronic resource] /] / edited by Harry Scarbrough
Pubbl/distr/stampa New York, : Oxford University Press, 2008
Descrizione fisica xv, 373 p. : ill
Disciplina 658.4/038
Altri autori (Persone) ScarbroughHarry <1955->
Soggetto topico Knowledge management
Management information systems
Information technology - Management
ISBN 1-383-03634-9
0-19-155200-3
1-281-82553-0
9786611825539
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Management and organizational knowledge -- Innovation and design processes -- Inter-organizational relationships -- Making knowledge an asset.
Record Nr. UNINA-9910818033003321
New York, : Oxford University Press, 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Experience Management [[electronic resource] ] : Foundations, Development Methodology, and Internet-Based Applications / / by Ralph Bergmann
Experience Management [[electronic resource] ] : Foundations, Development Methodology, and Internet-Based Applications / / by Ralph Bergmann
Autore Bergmann Ralph
Edizione [1st ed. 2002.]
Pubbl/distr/stampa Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2002
Descrizione fisica 1 online resource (XXII, 398 p.)
Disciplina 658.4/038
Collana Lecture Notes in Artificial Intelligence
Soggetto topico Artificial intelligence
Application software
Multimedia information systems
Information technology
Business—Data processing
E-commerce
Artificial Intelligence
Information Systems Applications (incl. Internet)
Multimedia Information Systems
Computer Appl. in Administrative Data Processing
IT in Business
e-Commerce/e-business
ISBN 3-540-45759-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. Experience Management -- 3. Representing Experience -- 4. Assessing Experience Utility -- 5. Representing Knowledge for Adaptation -- 6. User Communication -- 7. Experience Retrieval -- 8. Experience Adaptation -- 9. Developing and Maintaining Experience Management Applications -- 10. Experience Management for Electronic Commerce -- 11. Experience Management for Self-Service and Help-Desk Support -- 12. Experience Management for Electronic Design Reuse.
Record Nr. UNISA-996466220303316
Bergmann Ralph  
Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2002
Materiale a stampa
Lo trovi qui: Univ. di Salerno
Opac: Controlla la disponibilità qui
Experience Management : Foundations, Development Methodology, and Internet-Based Applications / / by Ralph Bergmann
Experience Management : Foundations, Development Methodology, and Internet-Based Applications / / by Ralph Bergmann
Autore Bergmann Ralph
Edizione [1st ed. 2002.]
Pubbl/distr/stampa Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2002
Descrizione fisica 1 online resource (XXII, 398 p.)
Disciplina 658.4/038
Collana Lecture Notes in Artificial Intelligence
Soggetto topico Artificial intelligence
Application software
Multimedia information systems
Information technology
Business—Data processing
E-commerce
Artificial Intelligence
Information Systems Applications (incl. Internet)
Multimedia Information Systems
Computer Appl. in Administrative Data Processing
IT in Business
e-Commerce/e-business
ISBN 3-540-45759-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto 1. Introduction -- 2. Experience Management -- 3. Representing Experience -- 4. Assessing Experience Utility -- 5. Representing Knowledge for Adaptation -- 6. User Communication -- 7. Experience Retrieval -- 8. Experience Adaptation -- 9. Developing and Maintaining Experience Management Applications -- 10. Experience Management for Electronic Commerce -- 11. Experience Management for Self-Service and Help-Desk Support -- 12. Experience Management for Electronic Design Reuse.
Record Nr. UNINA-9910143905703321
Bergmann Ralph  
Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2002
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
FileNet : a consultant's guide to enterprise content management / / Todd R. Groff, Thomas P. Jones
FileNet : a consultant's guide to enterprise content management / / Todd R. Groff, Thomas P. Jones
Autore Groff Todd R
Edizione [Revised.]
Pubbl/distr/stampa New York, : Routledge
Descrizione fisica 1 online resource (xiii, 203 pages) : illustrations
Disciplina 658.4/038
Soggetto topico Information technology - Management
Knowledge management
ISBN 1-136-40340-X
1-281-00992-X
9786611009922
1-4175-3691-8
0-08-047771-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front Cover; FileNet: A Consultant's Guide to Enterprise Content Management; Copyright Page; Contents; Foreword; Chapter 1. FileNet Imaging Overview; What This Book Is About; FileNet Company Background; Technology Overview; Toolsets versus Out-of-the-Box Solutions; Imaging, Document Management, or Knowledge Management?; Success Story; Chapter 2. FileNet Products and Services; The Company behind the Curtain; FileNet ValueNet Partners and Customer Service and Support; Professional Services; Disaster Recovery Hot-Site Services; FileNet Education; Success Story
Chapter 3. FileNet Risks and Opportunities Organizational Change; The Sarbanes-Oxley Act of 2002; The Health Insurance Portability and Accountability Act of 1996; Informational Responsibilities; Optical versus Magnetic Storage; Centralized versus Decentralized Capture; Disaster Recovery; Lost Cost of Paper Retrieval; Content Management's Impact on Attention; Intellectual Assets; Records Retention; Success Story; Chapter 4. FileNet Implementation; Content Management versus Process Voodoo; Information Repositories; FileNet Replication Options; Specialty Equipment Considerations; Project Planning
Overall Project Estimates and Total Cost of Ownership (TCO) Success Story; Chapter 5. FileNet Integration; Integrating Systems, Applications, and Processes; Integrating FileNet with Existing Systems; Application Integration; Web Integration; Enterprise Resource Planning Integration; Workflow Analysis; Integrations and Metadata; Success Story; Chapter 6. FileNet Administration; Profiting from Your Organization's Experience; FileNet Administrator Duties; UNIX Administrative Tools and Resources; Typical FileNet System Structure; Client Installation and Administration; Success Story
Chapter 7. FileNet and Knowledge Management Knowledge Management, Culture, and Content; Catalyst Management for Actionable Knowledge; Shared Abstraction Means Common Ground; FileNet-Improving Attention and Retention; Applying Learning to Organizational Processes; Using Workflows to Add Structure to Data; Success Story; Chapter 8. FileNet and Enterprise Resource Planning; Enterprise Resource Planning; Document Warehouse for SAP; Client Integration; Archiving with FileNet; Success Story; Chapter 9. Funding and FileNet; Projecting the Cost; Funding Strategies; Imaging Capture Center Operations
Funding through Sarbanes-Oxley Compliance Success Story; Chapter 10. FileNet, Knowledge Management, and Leadership; Processes and Integration; Good Leaders Value Attention; Transparency Improves Both Vision and Judgment; Balancing Competing Objectives; Decision-Making Processes; Do Not Discount the Value of Documents; Attention, Analysis, and Dialog; Conclusion; Success Story; Index
Record Nr. UNINA-9910784360903321
Groff Todd R  
New York, : Routledge
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
FileNet : a consultant's guide to enterprise content management / / Todd R. Groff and Thomas P. Jones
FileNet : a consultant's guide to enterprise content management / / Todd R. Groff and Thomas P. Jones
Autore Groff Todd R
Edizione [Revised.]
Pubbl/distr/stampa Amsterdam ; ; Boston, : Elsevier/Butterworth-Heinemann, c2004
Descrizione fisica 1 online resource (xiii, 203 pages) : illustrations
Disciplina 658.4/038
Altri autori (Persone) JonesThomas P
Soggetto topico Information technology - Management
Knowledge management
ISBN 1-136-40340-X
1-281-00992-X
9786611009922
1-4175-3691-8
0-08-047771-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front Cover; FileNet: A Consultant's Guide to Enterprise Content Management; Copyright Page; Contents; Foreword; Chapter 1. FileNet Imaging Overview; What This Book Is About; FileNet Company Background; Technology Overview; Toolsets versus Out-of-the-Box Solutions; Imaging, Document Management, or Knowledge Management?; Success Story; Chapter 2. FileNet Products and Services; The Company behind the Curtain; FileNet ValueNet Partners and Customer Service and Support; Professional Services; Disaster Recovery Hot-Site Services; FileNet Education; Success Story
Chapter 3. FileNet Risks and Opportunities Organizational Change; The Sarbanes-Oxley Act of 2002; The Health Insurance Portability and Accountability Act of 1996; Informational Responsibilities; Optical versus Magnetic Storage; Centralized versus Decentralized Capture; Disaster Recovery; Lost Cost of Paper Retrieval; Content Management's Impact on Attention; Intellectual Assets; Records Retention; Success Story; Chapter 4. FileNet Implementation; Content Management versus Process Voodoo; Information Repositories; FileNet Replication Options; Specialty Equipment Considerations; Project Planning
Overall Project Estimates and Total Cost of Ownership (TCO) Success Story; Chapter 5. FileNet Integration; Integrating Systems, Applications, and Processes; Integrating FileNet with Existing Systems; Application Integration; Web Integration; Enterprise Resource Planning Integration; Workflow Analysis; Integrations and Metadata; Success Story; Chapter 6. FileNet Administration; Profiting from Your Organization's Experience; FileNet Administrator Duties; UNIX Administrative Tools and Resources; Typical FileNet System Structure; Client Installation and Administration; Success Story
Chapter 7. FileNet and Knowledge Management Knowledge Management, Culture, and Content; Catalyst Management for Actionable Knowledge; Shared Abstraction Means Common Ground; FileNet-Improving Attention and Retention; Applying Learning to Organizational Processes; Using Workflows to Add Structure to Data; Success Story; Chapter 8. FileNet and Enterprise Resource Planning; Enterprise Resource Planning; Document Warehouse for SAP; Client Integration; Archiving with FileNet; Success Story; Chapter 9. Funding and FileNet; Projecting the Cost; Funding Strategies; Imaging Capture Center Operations
Funding through Sarbanes-Oxley Compliance Success Story; Chapter 10. FileNet, Knowledge Management, and Leadership; Processes and Integration; Good Leaders Value Attention; Transparency Improves Both Vision and Judgment; Balancing Competing Objectives; Decision-Making Processes; Do Not Discount the Value of Documents; Attention, Analysis, and Dialog; Conclusion; Success Story; Index
Record Nr. UNINA-9910825146003321
Groff Todd R  
Amsterdam ; ; Boston, : Elsevier/Butterworth-Heinemann, c2004
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
FileNet : A Consultant's Guide to Enterprise Content Management
FileNet : A Consultant's Guide to Enterprise Content Management
Autore Groff Todd
Edizione [Revised.]
Pubbl/distr/stampa New York, : Routledge
Descrizione fisica 1 online resource (216 p.)
Disciplina 658.4/038
Soggetto topico Information technology - Management
Knowledge management
Soggetto genere / forma Electronic books.
ISBN 1-136-40340-X
1-281-00992-X
9786611009922
1-4175-3691-8
0-08-047771-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front Cover; FileNet: A Consultant's Guide to Enterprise Content Management; Copyright Page; Contents; Foreword; Chapter 1. FileNet Imaging Overview; What This Book Is About; FileNet Company Background; Technology Overview; Toolsets versus Out-of-the-Box Solutions; Imaging, Document Management, or Knowledge Management?; Success Story; Chapter 2. FileNet Products and Services; The Company behind the Curtain; FileNet ValueNet Partners and Customer Service and Support; Professional Services; Disaster Recovery Hot-Site Services; FileNet Education; Success Story
Chapter 3. FileNet Risks and OpportunitiesOrganizational Change; The Sarbanes-Oxley Act of 2002; The Health Insurance Portability and Accountability Act of 1996; Informational Responsibilities; Optical versus Magnetic Storage; Centralized versus Decentralized Capture; Disaster Recovery; Lost Cost of Paper Retrieval; Content Management's Impact on Attention; Intellectual Assets; Records Retention; Success Story; Chapter 4. FileNet Implementation; Content Management versus Process Voodoo; Information Repositories; FileNet Replication Options; Specialty Equipment Considerations; Project Planning
Overall Project Estimates and Total Cost of Ownership (TCO)Success Story; Chapter 5. FileNet Integration; Integrating Systems, Applications, and Processes; Integrating FileNet with Existing Systems; Application Integration; Web Integration; Enterprise Resource Planning Integration; Workflow Analysis; Integrations and Metadata; Success Story; Chapter 6. FileNet Administration; Profiting from Your Organization's Experience; FileNet Administrator Duties; UNIX Administrative Tools and Resources; Typical FileNet System Structure; Client Installation and Administration; Success Story
Chapter 7. FileNet and Knowledge ManagementKnowledge Management, Culture, and Content; Catalyst Management for Actionable Knowledge; Shared Abstraction Means Common Ground; FileNet-Improving Attention and Retention; Applying Learning to Organizational Processes; Using Workflows to Add Structure to Data; Success Story; Chapter 8. FileNet and Enterprise Resource Planning; Enterprise Resource Planning; Document Warehouse for SAP; Client Integration; Archiving with FileNet; Success Story; Chapter 9. Funding and FileNet; Projecting the Cost; Funding Strategies; Imaging Capture Center Operations
Funding through Sarbanes-Oxley ComplianceSuccess Story; Chapter 10. FileNet, Knowledge Management, and Leadership; Processes and Integration; Good Leaders Value Attention; Transparency Improves Both Vision and Judgment; Balancing Competing Objectives; Decision-Making Processes; Do Not Discount the Value of Documents; Attention, Analysis, and Dialog; Conclusion; Success Story; Index
Record Nr. UNINA-9910457311803321
Groff Todd  
New York, : Routledge
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The future of knowledge : increasing prosperity through value networks / Verna Allee
The future of knowledge : increasing prosperity through value networks / Verna Allee
Autore Allee, Verna, 1949-
Pubbl/distr/stampa Amsterdam ; Boston : Butterworth-Heinemann, c2003
Descrizione fisica xx, 294 p. : ill. ; 24 cm
Disciplina 658.4/038
Soggetto topico Organizational learning - Forecasting
Business - Information resources
Business - Computer network resources
ISBN 0750675918 (pbk. : alk. paper)
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNISALENTO-991003552499707536
Allee, Verna, 1949-  
Amsterdam ; Boston : Butterworth-Heinemann, c2003
Materiale a stampa
Lo trovi qui: Univ. del Salento
Opac: Controlla la disponibilità qui
Governance of the extended enterprise [[electronic resource] ] : bridging business and IT strategies / / IT Governance Institute
Governance of the extended enterprise [[electronic resource] ] : bridging business and IT strategies / / IT Governance Institute
Pubbl/distr/stampa Hoboken, NJ, : John Wiley & Sons, c2005
Descrizione fisica 1 online resource (226 p.)
Disciplina 658.4/038
Soggetto topico Knowledge management
Information technology
Soggetto genere / forma Electronic books.
ISBN 1-280-25485-8
9786610254859
0-471-71409-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto GOVERNANCE OF THE EXTENDED ENTERPRISE: Bridging Business and IT Strategies; About the Author; Contents; Acknowledgments; Preface; INTRODUCTION; Chapter 1: EXTENDED ENTERPRISES; Chapter 2: STRATEGY: CHALLENGE FOR THE EXTENDED ENTERPRISE; Chapter 3: VALUE CREATION AND MANAGEMENT OF PERFORMANCE IN THE EXTENDED ENTERPRISE; Chapter 4: OPERATIONAL BUSINESS ACTIVITIES: VALUE REALIZATION FOR THE EXTENDED ENTERPRISE; Chapter 5: GOVERNANCE FRAMEWORK FOR THE EXTENDED ENTERPRISE; Chapter 6: ENTERPRISE ARCHITECTURE: GOVERNANCE IMPLEMENTATION FOR THE EXTENDED ENTERPRISE
APPENDIX A: QUESTIONS FOR THE BOARD AND SENIOR MANAGEMENTAPPENDIX B: PERFORMANCE REFERENCE MODEL; APPENDIX C: ORGANIZATIONAL STRUCTURE EVOLUTION: CORE VERSUS CENTRAL; APPENDIX D: FRAMEWORK AND QUALITY AWARDS; APPENDIX E: BUSINESS REFERENCE MODEL; APPENDIX F: KNOWLEDGE WORK, KNOWLEDGE MANAGEMENT, AND KNOWLEDGE PORTAL; APPENDIX G: ENTERPRISE ARCHITECTURE PROCESSES AT DIFFERENT MATURITY LEVELS; APPENDIX H: MATURITY MODEL FOR BUSINESS ACTIVITIES IN THE
Record Nr. UNINA-9910449808703321
Hoboken, NJ, : John Wiley & Sons, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Governance of the extended enterprise [[electronic resource] ] : bridging business and IT strategies / / IT Governance Institute
Governance of the extended enterprise [[electronic resource] ] : bridging business and IT strategies / / IT Governance Institute
Pubbl/distr/stampa Hoboken, NJ, : John Wiley & Sons, c2005
Descrizione fisica 1 online resource (226 p.)
Disciplina 658.4/038
Soggetto topico Knowledge management
Information technology
ISBN 1-280-25485-8
9786610254859
0-471-71409-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto GOVERNANCE OF THE EXTENDED ENTERPRISE: Bridging Business and IT Strategies; About the Author; Contents; Acknowledgments; Preface; INTRODUCTION; Chapter 1: EXTENDED ENTERPRISES; Chapter 2: STRATEGY: CHALLENGE FOR THE EXTENDED ENTERPRISE; Chapter 3: VALUE CREATION AND MANAGEMENT OF PERFORMANCE IN THE EXTENDED ENTERPRISE; Chapter 4: OPERATIONAL BUSINESS ACTIVITIES: VALUE REALIZATION FOR THE EXTENDED ENTERPRISE; Chapter 5: GOVERNANCE FRAMEWORK FOR THE EXTENDED ENTERPRISE; Chapter 6: ENTERPRISE ARCHITECTURE: GOVERNANCE IMPLEMENTATION FOR THE EXTENDED ENTERPRISE
APPENDIX A: QUESTIONS FOR THE BOARD AND SENIOR MANAGEMENTAPPENDIX B: PERFORMANCE REFERENCE MODEL; APPENDIX C: ORGANIZATIONAL STRUCTURE EVOLUTION: CORE VERSUS CENTRAL; APPENDIX D: FRAMEWORK AND QUALITY AWARDS; APPENDIX E: BUSINESS REFERENCE MODEL; APPENDIX F: KNOWLEDGE WORK, KNOWLEDGE MANAGEMENT, AND KNOWLEDGE PORTAL; APPENDIX G: ENTERPRISE ARCHITECTURE PROCESSES AT DIFFERENT MATURITY LEVELS; APPENDIX H: MATURITY MODEL FOR BUSINESS ACTIVITIES IN THE
Record Nr. UNINA-9910783445503321
Hoboken, NJ, : John Wiley & Sons, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Governance of the extended enterprise : bridging business and IT strategies / / IT Governance Institute
Governance of the extended enterprise : bridging business and IT strategies / / IT Governance Institute
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, NJ, : John Wiley & Sons, c2005
Descrizione fisica 1 online resource (226 p.)
Disciplina 658.4/038
Soggetto topico Knowledge management
Information technology
ISBN 1-280-25485-8
9786610254859
0-471-71409-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto GOVERNANCE OF THE EXTENDED ENTERPRISE: Bridging Business and IT Strategies; About the Author; Contents; Acknowledgments; Preface; INTRODUCTION; Chapter 1: EXTENDED ENTERPRISES; Chapter 2: STRATEGY: CHALLENGE FOR THE EXTENDED ENTERPRISE; Chapter 3: VALUE CREATION AND MANAGEMENT OF PERFORMANCE IN THE EXTENDED ENTERPRISE; Chapter 4: OPERATIONAL BUSINESS ACTIVITIES: VALUE REALIZATION FOR THE EXTENDED ENTERPRISE; Chapter 5: GOVERNANCE FRAMEWORK FOR THE EXTENDED ENTERPRISE; Chapter 6: ENTERPRISE ARCHITECTURE: GOVERNANCE IMPLEMENTATION FOR THE EXTENDED ENTERPRISE
APPENDIX A: QUESTIONS FOR THE BOARD AND SENIOR MANAGEMENTAPPENDIX B: PERFORMANCE REFERENCE MODEL; APPENDIX C: ORGANIZATIONAL STRUCTURE EVOLUTION: CORE VERSUS CENTRAL; APPENDIX D: FRAMEWORK AND QUALITY AWARDS; APPENDIX E: BUSINESS REFERENCE MODEL; APPENDIX F: KNOWLEDGE WORK, KNOWLEDGE MANAGEMENT, AND KNOWLEDGE PORTAL; APPENDIX G: ENTERPRISE ARCHITECTURE PROCESSES AT DIFFERENT MATURITY LEVELS; APPENDIX H: MATURITY MODEL FOR BUSINESS ACTIVITIES IN THE
Record Nr. UNINA-9910817069703321
Hoboken, NJ, : John Wiley & Sons, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui