The library's crisis communications planner [[electronic resource] ] : a PR guide for handling every emergency / / Jan Thenell

• Autore: Thenell Jan
• Pubblicazione: Chicago, : American Library Association, c2004
• Descrizione fisica: 1 online resource (105 p.)
• Disciplina: 021.7
• Soggetto topico: Libraries - Safety measures; Archives - Safety measures; Libraries - Security measures; Archives - Security measures; Libraries and mass media; Crisis management
• Soggetto genere / forma: Electronic books.
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references (p. 73-74) and index.
• Nota di contenuto: Contents; Preface; Acknowledgments; 1 - The Crisis Communications Plan; 2 - Gathering and Maintaining Crisis-Ready Information; 3 - Assembling the Team; 4 - Identifying Library Audiences and Stakeholders; 5 - Assessing Your Library's Crisis Potential; 6 - Creating Ready Responses for Areas of Vulnerability; 7 - Building Positive Media Relationships; 8 - Communicating during a Crisis; 9 - After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index
• Sommario/riassunto: Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.
• Titolo autorizzato: The library's crisis communications planner
• ISBN: 0-8389-9816-X
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910451395503321
• Lo trovi qui: Univ. Federico II