03003nam 2200673 a 450 991045139550332120200520144314.00-8389-9816-X(CKB)1000000000345663(EBL)252266(OCoLC)475965996(SSID)ssj0000191932(PQKBManifestationID)11171280(PQKBTitleCode)TC0000191932(PQKBWorkID)10185760(PQKB)10510693(MiAaPQ)EBC3001637(MiAaPQ)EBC252266(Au-PeEL)EBL3001637(CaPaEBR)ebr10194683(OCoLC)701858157(Au-PeEL)EBL252266(EXLCZ)99100000000034566320040510d2004 uy 0engurcn|||||||||txtccrThe library's crisis communications planner[electronic resource] a PR guide for handling every emergency /Jan ThenellChicago American Library Associationc20041 online resource (105 p.)Description based upon print version of record.0-8389-0870-5 Includes bibliographical references (p. 73-74) and index.Contents; Preface; Acknowledgments; 1 - The Crisis Communications Plan; 2 - Gathering and Maintaining Crisis-Ready Information; 3 - Assembling the Team; 4 - Identifying Library Audiences and Stakeholders; 5 - Assessing Your Library's Crisis Potential; 6 - Creating Ready Responses for Areas of Vulnerability; 7 - Building Positive Media Relationships; 8 - Communicating during a Crisis; 9 - After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index;Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.LibrariesSafety measuresHandbooks, manuals, etcArchivesSafety measuresHandbooks, manuals, etcLibrariesSecurity measuresHandbooks, manuals, etcArchivesSecurity measuresHandbooks, manuals, etcLibraries and mass mediaCrisis managementHandbooks, manuals, etcElectronic books.LibrariesSafety measuresArchivesSafety measuresLibrariesSecurity measuresArchivesSecurity measuresLibraries and mass media.Crisis management021.7Thenell Jan1044634MiAaPQMiAaPQMiAaPQBOOK9910451395503321The library's crisis communications planner2470394UNINA