1.

Record Nr.

UNINA9910451395503321

Autore

Thenell Jan

Titolo

The library's crisis communications planner [[electronic resource] ] : a PR guide for handling every emergency / / Jan Thenell

Pubbl/distr/stampa

Chicago, : American Library Association, c2004

ISBN

0-8389-9816-X

Descrizione fisica

1 online resource (105 p.)

Disciplina

021.7

Soggetti

Libraries - Safety measures

Archives - Safety measures

Libraries - Security measures

Archives - Security measures

Libraries and mass media

Crisis management

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 73-74) and index.

Nota di contenuto

Contents; Preface; Acknowledgments; 1 - The Crisis Communications Plan; 2 - Gathering and Maintaining Crisis-Ready Information; 3 - Assembling the Team; 4 - Identifying Library Audiences and Stakeholders; 5 - Assessing Your Library's Crisis Potential; 6 - Creating Ready Responses for Areas of Vulnerability; 7 - Building Positive Media Relationships; 8 - Communicating during a Crisis; 9 - After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index;

Sommario/riassunto

Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.