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Record Nr. |
UNINA9910451395503321 |
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Autore |
Thenell Jan |
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Titolo |
The library's crisis communications planner [[electronic resource] ] : a PR guide for handling every emergency / / Jan Thenell |
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Pubbl/distr/stampa |
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Chicago, : American Library Association, c2004 |
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ISBN |
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Descrizione fisica |
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1 online resource (105 p.) |
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Disciplina |
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Soggetti |
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Libraries - Safety measures |
Archives - Safety measures |
Libraries - Security measures |
Archives - Security measures |
Libraries and mass media |
Crisis management |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 73-74) and index. |
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Nota di contenuto |
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Contents; Preface; Acknowledgments; 1 - The Crisis Communications Plan; 2 - Gathering and Maintaining Crisis-Ready Information; 3 - Assembling the Team; 4 - Identifying Library Audiences and Stakeholders; 5 - Assessing Your Library's Crisis Potential; 6 - Creating Ready Responses for Areas of Vulnerability; 7 - Building Positive Media Relationships; 8 - Communicating during a Crisis; 9 - After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index; |
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Sommario/riassunto |
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Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation. |
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