LEADER 03003nam 2200673 a 450 001 9910451395503321 005 20200520144314.0 010 $a0-8389-9816-X 035 $a(CKB)1000000000345663 035 $a(EBL)252266 035 $a(OCoLC)475965996 035 $a(SSID)ssj0000191932 035 $a(PQKBManifestationID)11171280 035 $a(PQKBTitleCode)TC0000191932 035 $a(PQKBWorkID)10185760 035 $a(PQKB)10510693 035 $a(MiAaPQ)EBC3001637 035 $a(MiAaPQ)EBC252266 035 $a(Au-PeEL)EBL3001637 035 $a(CaPaEBR)ebr10194683 035 $a(OCoLC)701858157 035 $a(Au-PeEL)EBL252266 035 $a(EXLCZ)991000000000345663 100 $a20040510d2004 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe library's crisis communications planner$b[electronic resource] $ea PR guide for handling every emergency /$fJan Thenell 210 $aChicago $cAmerican Library Association$dc2004 215 $a1 online resource (105 p.) 300 $aDescription based upon print version of record. 311 $a0-8389-0870-5 320 $aIncludes bibliographical references (p. 73-74) and index. 327 $aContents; Preface; Acknowledgments; 1 - The Crisis Communications Plan; 2 - Gathering and Maintaining Crisis-Ready Information; 3 - Assembling the Team; 4 - Identifying Library Audiences and Stakeholders; 5 - Assessing Your Library's Crisis Potential; 6 - Creating Ready Responses for Areas of Vulnerability; 7 - Building Positive Media Relationships; 8 - Communicating during a Crisis; 9 - After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index; 330 $aIs your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation. 606 $aLibraries$xSafety measures$vHandbooks, manuals, etc 606 $aArchives$xSafety measures$vHandbooks, manuals, etc 606 $aLibraries$xSecurity measures$vHandbooks, manuals, etc 606 $aArchives$xSecurity measures$vHandbooks, manuals, etc 606 $aLibraries and mass media 606 $aCrisis management$vHandbooks, manuals, etc 608 $aElectronic books. 615 0$aLibraries$xSafety measures 615 0$aArchives$xSafety measures 615 0$aLibraries$xSecurity measures 615 0$aArchives$xSecurity measures 615 0$aLibraries and mass media. 615 0$aCrisis management 676 $a021.7 700 $aThenell$b Jan$01044634 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910451395503321 996 $aThe library's crisis communications planner$92470394 997 $aUNINA