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Authentic conversations [[electronic resource] ] : moving from manipulation to truth and commitment / / Jamie Showkeir, Maren Showkeir
| Authentic conversations [[electronic resource] ] : moving from manipulation to truth and commitment / / Jamie Showkeir, Maren Showkeir |
| Autore | Showkeir Jamie <1952-> |
| Pubbl/distr/stampa | San Francisco, Calif., : Berrett-Koehler Publishers, c2008 |
| Descrizione fisica | 1 online resource (235 p.) |
| Disciplina | 658.4/5 |
| Altri autori (Persone) | ShowkeirMaren <1957-> |
| Soggetto topico |
Communication in organizations
Interpersonal relations Organizational behavior |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-30015-6
9786612300158 1-57675-981-4 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Dedication; Foreword; Preface; INTRODUCTION: The Dangerous Book for Adults; CHAPTER 1 Revolutionary Conversations for Adults; CHAPTER 2 Relationships That Don't Work at Work; CHAPTER 3 The Myth of Holding Others Accountable; CHAPTER 4 You Can't Make All the Fourth Graders Happy; CHAPTER 5 Hostages to Disappointment; CHAPTER 6 Change the Conversation, Change the Culture; CHAPTER 7 Moving from Manipulation to Engagement; CHAPTER 8 Stop Courting the Cynic; CHAPTER 9 Cutting the Ties That Bind; CHAPTER 10 Declaration of Interdependence; CHAPTER 11 Open Season-Remove the Camouflage!
CONCLUSION: Starting the RevolutionA Practical Guide to Authentic Conversations; Suggestions for Getting Started; Facing a Difficult Issue; Seeking an Exception; Proposing Change; Introducing a Mandate; Renegotiating an Established Relationship; Initiating Endings; Dealing with Individual Performance; Creating Your Own Authentic Conversations; Acknowledgments; Notes; Index; A; B; C; D; E; F; G; H; I; J; L; M; N; O; P; Q; R; S; T; U; V; W; Z; About the Authors; About henning-showkeir & associates, inc. |
| Record Nr. | UNINA-9910454460403321 |
Showkeir Jamie <1952->
|
||
| San Francisco, Calif., : Berrett-Koehler Publishers, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Authentic conversations [[electronic resource] ] : moving from manipulation to truth and commitment / / Jamie Showkeir, Maren Showkeir
| Authentic conversations [[electronic resource] ] : moving from manipulation to truth and commitment / / Jamie Showkeir, Maren Showkeir |
| Autore | Showkeir Jamie <1952-> |
| Pubbl/distr/stampa | San Francisco, Calif., : Berrett-Koehler Publishers, c2008 |
| Descrizione fisica | 1 online resource (235 p.) |
| Disciplina | 658.4/5 |
| Altri autori (Persone) | ShowkeirMaren <1957-> |
| Soggetto topico |
Communication in organizations
Interpersonal relations Organizational behavior |
| ISBN |
1-282-30015-6
9786612300158 1-57675-981-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Dedication; Foreword; Preface; INTRODUCTION: The Dangerous Book for Adults; CHAPTER 1 Revolutionary Conversations for Adults; CHAPTER 2 Relationships That Don't Work at Work; CHAPTER 3 The Myth of Holding Others Accountable; CHAPTER 4 You Can't Make All the Fourth Graders Happy; CHAPTER 5 Hostages to Disappointment; CHAPTER 6 Change the Conversation, Change the Culture; CHAPTER 7 Moving from Manipulation to Engagement; CHAPTER 8 Stop Courting the Cynic; CHAPTER 9 Cutting the Ties That Bind; CHAPTER 10 Declaration of Interdependence; CHAPTER 11 Open Season-Remove the Camouflage!
CONCLUSION: Starting the RevolutionA Practical Guide to Authentic Conversations; Suggestions for Getting Started; Facing a Difficult Issue; Seeking an Exception; Proposing Change; Introducing a Mandate; Renegotiating an Established Relationship; Initiating Endings; Dealing with Individual Performance; Creating Your Own Authentic Conversations; Acknowledgments; Notes; Index; A; B; C; D; E; F; G; H; I; J; L; M; N; O; P; Q; R; S; T; U; V; W; Z; About the Authors; About henning-showkeir & associates, inc. |
| Record Nr. | UNINA-9910782790203321 |
|
Showkeir Jamie <1952->
|
||
| San Francisco, Calif., : Berrett-Koehler Publishers, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Authentic conversations [[electronic resource] ] : moving from manipulation to truth and commitment / / Jamie Showkeir, Maren Showkeir
| Authentic conversations [[electronic resource] ] : moving from manipulation to truth and commitment / / Jamie Showkeir, Maren Showkeir |
| Autore | Showkeir Jamie <1952-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco, Calif., : Berrett-Koehler Publishers, c2008 |
| Descrizione fisica | 1 online resource (235 p.) |
| Disciplina | 658.4/5 |
| Altri autori (Persone) | ShowkeirMaren <1957-> |
| Soggetto topico |
Communication in organizations
Interpersonal relations Organizational behavior |
| ISBN |
1-282-30015-6
9786612300158 1-57675-981-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Dedication; Foreword; Preface; INTRODUCTION: The Dangerous Book for Adults; CHAPTER 1 Revolutionary Conversations for Adults; CHAPTER 2 Relationships That Don't Work at Work; CHAPTER 3 The Myth of Holding Others Accountable; CHAPTER 4 You Can't Make All the Fourth Graders Happy; CHAPTER 5 Hostages to Disappointment; CHAPTER 6 Change the Conversation, Change the Culture; CHAPTER 7 Moving from Manipulation to Engagement; CHAPTER 8 Stop Courting the Cynic; CHAPTER 9 Cutting the Ties That Bind; CHAPTER 10 Declaration of Interdependence; CHAPTER 11 Open Season-Remove the Camouflage!
CONCLUSION: Starting the RevolutionA Practical Guide to Authentic Conversations; Suggestions for Getting Started; Facing a Difficult Issue; Seeking an Exception; Proposing Change; Introducing a Mandate; Renegotiating an Established Relationship; Initiating Endings; Dealing with Individual Performance; Creating Your Own Authentic Conversations; Acknowledgments; Notes; Index; A; B; C; D; E; F; G; H; I; J; L; M; N; O; P; Q; R; S; T; U; V; W; Z; About the Authors; About henning-showkeir & associates, inc. |
| Record Nr. | UNINA-9910820629903321 |
|
Showkeir Jamie <1952->
|
||
| San Francisco, Calif., : Berrett-Koehler Publishers, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Be big [[electronic resource] ] : step up, step out, be bold : daring to do our best work together / / Judith H. Katz, Frederick A. Miller
| Be big [[electronic resource] ] : step up, step out, be bold : daring to do our best work together / / Judith H. Katz, Frederick A. Miller |
| Autore | Katz Judy H. <1950-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco, Calif., : Berrett-Koehler Publishers, c2008 |
| Descrizione fisica | 1 online resource (97 p.) |
| Disciplina | 302 |
| Altri autori (Persone) | MillerFrederick A. <1946-> |
| Soggetto topico |
Interpersonal relations
Interpersonal communication Organizational behavior |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-30005-9
9786612300059 1-57675-784-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Being my small self -- Being my big self -- Seeing you as small -- Seeing you as big -- Making me and you small -- Me and you big together -- Conclusion : daring to do our best work together. |
| Record Nr. | UNINA-9910454166103321 |
|
Katz Judy H. <1950->
|
||
| San Francisco, Calif., : Berrett-Koehler Publishers, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Be big [[electronic resource] ] : step up, step out, be bold : daring to do our best work together / / Judith H. Katz, Frederick A. Miller
| Be big [[electronic resource] ] : step up, step out, be bold : daring to do our best work together / / Judith H. Katz, Frederick A. Miller |
| Autore | Katz Judy H. <1950-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco, Calif., : Berrett-Koehler Publishers, c2008 |
| Descrizione fisica | 1 online resource (97 p.) |
| Disciplina | 302 |
| Altri autori (Persone) | MillerFrederick A. <1946-> |
| Soggetto topico |
Interpersonal relations
Interpersonal communication Organizational behavior |
| ISBN |
1-282-30005-9
9786612300059 1-57675-784-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Being my small self -- Being my big self -- Seeing you as small -- Seeing you as big -- Making me and you small -- Me and you big together -- Conclusion : daring to do our best work together. |
| Record Nr. | UNINA-9910782788703321 |
|
Katz Judy H. <1950->
|
||
| San Francisco, Calif., : Berrett-Koehler Publishers, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Be big [[electronic resource] ] : step up, step out, be bold : daring to do our best work together / / Judith H. Katz, Frederick A. Miller
| Be big [[electronic resource] ] : step up, step out, be bold : daring to do our best work together / / Judith H. Katz, Frederick A. Miller |
| Autore | Katz Judy H. <1950-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco, Calif., : Berrett-Koehler Publishers, c2008 |
| Descrizione fisica | 1 online resource (97 p.) |
| Disciplina | 302 |
| Altri autori (Persone) | MillerFrederick A. <1946-> |
| Soggetto topico |
Interpersonal relations
Interpersonal communication Organizational behavior |
| ISBN |
1-282-30005-9
9786612300059 1-57675-784-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Being my small self -- Being my big self -- Seeing you as small -- Seeing you as big -- Making me and you small -- Me and you big together -- Conclusion : daring to do our best work together. |
| Record Nr. | UNINA-9910820629003321 |
|
Katz Judy H. <1950->
|
||
| San Francisco, Calif., : Berrett-Koehler Publishers, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Be the Boss Everyone Wants to Work For: A Guide for New Leaders
| Be the Boss Everyone Wants to Work For: A Guide for New Leaders |
| Pubbl/distr/stampa | Berrett-Koehler Publishers |
| ISBN | 1-62656-626-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910465894103321 |
| Berrett-Koehler Publishers | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Branded Customer Service [[electronic resource] ] : The New Competitive Edge / / Janelle Barlow and Paul Stewart
| Branded Customer Service [[electronic resource] ] : The New Competitive Edge / / Janelle Barlow and Paul Stewart |
| Autore | Barlow Janelle <1943-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco, CA, : Berrett-Koehler Publishers, 2006 |
| Descrizione fisica | 1 online resource (278 p.) |
| Disciplina | 658.8/12 |
| Soggetto topico |
Customer services
Business names Brand name products BUSINESS & ECONOMICS Customer Relations |
| ISBN |
1-282-29880-1
9786612298806 1-57675-886-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910456969903321 |
|
Barlow Janelle <1943->
|
||
| San Francisco, CA, : Berrett-Koehler Publishers, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Branded Customer Service [[electronic resource] ] : The New Competitive Edge / / Janelle Barlow and Paul Stewart
| Branded Customer Service [[electronic resource] ] : The New Competitive Edge / / Janelle Barlow and Paul Stewart |
| Autore | Barlow Janelle <1943-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco, CA, : Berrett-Koehler Publishers, 2006 |
| Descrizione fisica | 1 online resource (278 p.) |
| Disciplina | 658.8/12 |
| Soggetto topico |
Customer services
Business names Brand name products BUSINESS & ECONOMICS Customer Relations |
| ISBN |
1-282-29880-1
9786612298806 1-57675-886-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910781053703321 |
|
Barlow Janelle <1943->
|
||
| San Francisco, CA, : Berrett-Koehler Publishers, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Branded Customer Service [[electronic resource] ] : The New Competitive Edge / / Janelle Barlow and Paul Stewart
| Branded Customer Service [[electronic resource] ] : The New Competitive Edge / / Janelle Barlow and Paul Stewart |
| Autore | Barlow Janelle <1943-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | San Francisco, CA, : Berrett-Koehler Publishers, 2006 |
| Descrizione fisica | 1 online resource (278 p.) |
| Disciplina | 658.8/12 |
| Soggetto topico |
Customer services
Business names Brand name products BUSINESS & ECONOMICS Customer Relations |
| ISBN |
1-282-29880-1
9786612298806 1-57675-886-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910828098303321 |
|
Barlow Janelle <1943->
|
||
| San Francisco, CA, : Berrett-Koehler Publishers, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
