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Collective visioning [[electronic resource] ] : how groups can work together for a just and sustainable future / / Linda Stout
Collective visioning [[electronic resource] ] : how groups can work together for a just and sustainable future / / Linda Stout
Autore Stout Linda
Edizione [1st edition]
Pubbl/distr/stampa San Francisco, : Berrett-Koehler Publishers, c2011
Descrizione fisica 1 online resource (217 p.)
Disciplina 307.3/4091724
Collana BK currents
Soggetto topico Community development
Sustainable development
Social justice
Self-actualization (Psychology)
Group decision making
Soggetto genere / forma Electronic books.
ISBN 1-283-07953-4
9786613079534
1-60509-883-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Contents; Preface; Introduction: Creating a Different Future; Chapter one: How Collective Visioning Works; Chapter two: Laying the Groundwork for Collective Visioning; Chapter three: Personal Visions; Chapter four: Storytelling to Build Trust and Community; Chapter five: Same Vision, Different Strategies; Chapter six: Creating a Road Map: Vision to Action; Chapter seven: Grounded in Vision for the Long Haul; Conclusion: The Next Step: Hope, Vision, and Action; Notes; Resources; Acknowledgments; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; R; S; T; U; V; W; Y
About Spirit in ActionAbout the author
Record Nr. UNINA-9910457010103321
Stout Linda  
San Francisco, : Berrett-Koehler Publishers, c2011
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Collective visioning [[electronic resource] ] : how groups can work together for a just and sustainable future / / Linda Stout
Collective visioning [[electronic resource] ] : how groups can work together for a just and sustainable future / / Linda Stout
Autore Stout Linda
Edizione [1st edition]
Pubbl/distr/stampa San Francisco, : Berrett-Koehler Publishers, c2011
Descrizione fisica 1 online resource (217 p.)
Disciplina 307.3/4091724
Collana BK currents
Soggetto topico Community development
Sustainable development
Social justice
Self-actualization (Psychology)
Group decision making
ISBN 1-283-07953-4
9786613079534
1-60509-883-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Contents; Preface; Introduction: Creating a Different Future; Chapter one: How Collective Visioning Works; Chapter two: Laying the Groundwork for Collective Visioning; Chapter three: Personal Visions; Chapter four: Storytelling to Build Trust and Community; Chapter five: Same Vision, Different Strategies; Chapter six: Creating a Road Map: Vision to Action; Chapter seven: Grounded in Vision for the Long Haul; Conclusion: The Next Step: Hope, Vision, and Action; Notes; Resources; Acknowledgments; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; R; S; T; U; V; W; Y
About Spirit in ActionAbout the author
Record Nr. UNINA-9910781385803321
Stout Linda  
San Francisco, : Berrett-Koehler Publishers, c2011
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Collective visioning [[electronic resource] ] : how groups can work together for a just and sustainable future / / Linda Stout
Collective visioning [[electronic resource] ] : how groups can work together for a just and sustainable future / / Linda Stout
Autore Stout Linda
Edizione [1st edition]
Pubbl/distr/stampa San Francisco, : Berrett-Koehler Publishers, c2011
Descrizione fisica 1 online resource (217 p.)
Disciplina 307.3/4091724
Collana BK currents
Soggetto topico Community development
Sustainable development
Social justice
Self-actualization (Psychology)
Group decision making
ISBN 1-283-07953-4
9786613079534
1-60509-883-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Contents; Preface; Introduction: Creating a Different Future; Chapter one: How Collective Visioning Works; Chapter two: Laying the Groundwork for Collective Visioning; Chapter three: Personal Visions; Chapter four: Storytelling to Build Trust and Community; Chapter five: Same Vision, Different Strategies; Chapter six: Creating a Road Map: Vision to Action; Chapter seven: Grounded in Vision for the Long Haul; Conclusion: The Next Step: Hope, Vision, and Action; Notes; Resources; Acknowledgments; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; R; S; T; U; V; W; Y
About Spirit in ActionAbout the author
Record Nr. UNINA-9910818968503321
Stout Linda  
San Francisco, : Berrett-Koehler Publishers, c2011
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Communicate Like a Leader : Connecting Strategically to Coach, Inspire, and Get Things Done
Communicate Like a Leader : Connecting Strategically to Coach, Inspire, and Get Things Done
Pubbl/distr/stampa Berrett-Koehler Publishers
Soggetto topico Communication in management
Leadership
ISBN 1-62656-901-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910465932503321
Berrett-Koehler Publishers
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
A complaint is a gift [[electronic resource] ] : recovering customer loyalty when things go wrong / / Janelle Barlow, Claus Møller
A complaint is a gift [[electronic resource] ] : recovering customer loyalty when things go wrong / / Janelle Barlow, Claus Møller
Autore Barlow Janelle <1943->
Edizione [2nd ed.]
Pubbl/distr/stampa San Francisco, Calif., : Berrett-Koehler Publishers, c2008
Descrizione fisica 1 online resource (305 p.)
Disciplina 658.8/343
Altri autori (Persone) MøllerClaus <1942->
Collana 0
Soggetto topico Consumer complaints
Customer services
Soggetto genere / forma Electronic books.
ISBN 1-282-29927-1
9786612299278
1-57675-946-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto A complaint is a gift strategy -- Complaints: necessary evil or opportunities? -- Capitalizing on complaints -- Why most customers don't complain -- In the mind of the complaining customer -- The gift formula -- Creating better customers with goodwill -- When customers go ballistic -- It's all in the words: responding to written complaints -- From a whisper to a global shout -- When feedback gets personal -- When you complain, make sure you are giving a gift.
Record Nr. UNINA-9910454168403321
Barlow Janelle <1943->  
San Francisco, Calif., : Berrett-Koehler Publishers, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Conflict without Casualties, 2nd Edition [[electronic resource] /] / Regier, Nate
Conflict without Casualties, 2nd Edition [[electronic resource] /] / Regier, Nate
Autore Regier Nate
Edizione [2nd edition]
Pubbl/distr/stampa Berrett-Koehler Publishers, , 2017
Descrizione fisica 1 online resource (224 pages)
Soggetto genere / forma Electronic books.
ISBN 1-5230-8262-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910466328303321
Regier Nate  
Berrett-Koehler Publishers, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Conflict without Casualties, 2nd Edition [[electronic resource] /] / Regier, Nate
Conflict without Casualties, 2nd Edition [[electronic resource] /] / Regier, Nate
Autore Regier Nate
Edizione [2nd edition]
Pubbl/distr/stampa Berrett-Koehler Publishers, , 2017
Descrizione fisica 1 online resource (224 pages)
Disciplina 658.3/145
Soggetto non controllato Leadership
Conflict Management
Responsibility
Business & Economics
Psychology
ISBN 1-5230-8262-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Acknowledgments -- Introduction -- Conflict with casualties : drama is killing us -- Conflict -- Drama -- But I'm just trying to help -- A framework for positive con-flict : compassionate accountability can change the world -- Compassion : not for the faint of heart -- Compassion and the cycles of human civilization : will we get it right this time -- Conflict without casualties users manual : putting next element's compassion cy-cle to work -- Violators will be prosecuted : three rules of the compassion cycle -- Warning! drama approaching! : three leading indicators -- It's all about choices : three choices to move -- Coaching accountability when there's no drama : match and move -- The formula for compassionate con-flict : confronting drama with compassion-ate accountability -- Conflict without casualties : preparing to struggle with -- Glossary of terms -- Appendix A: Personal development guide -- Appendix B: Preparing for conflict: building my ORPO bank -- Notes.
Record Nr. UNINA-9910792857103321
Regier Nate  
Berrett-Koehler Publishers, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Conflict without Casualties, 2nd Edition [[electronic resource] /] / Regier, Nate
Conflict without Casualties, 2nd Edition [[electronic resource] /] / Regier, Nate
Autore Regier Nate
Edizione [2nd edition]
Pubbl/distr/stampa Berrett-Koehler Publishers, , 2017
Descrizione fisica 1 online resource (224 pages)
Disciplina 658.3/145
Soggetto non controllato Leadership
Conflict Management
Responsibility
Business & Economics
Psychology
ISBN 1-5230-8262-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Acknowledgments -- Introduction -- Conflict with casualties : drama is killing us -- Conflict -- Drama -- But I'm just trying to help -- A framework for positive con-flict : compassionate accountability can change the world -- Compassion : not for the faint of heart -- Compassion and the cycles of human civilization : will we get it right this time -- Conflict without casualties users manual : putting next element's compassion cy-cle to work -- Violators will be prosecuted : three rules of the compassion cycle -- Warning! drama approaching! : three leading indicators -- It's all about choices : three choices to move -- Coaching accountability when there's no drama : match and move -- The formula for compassionate con-flict : confronting drama with compassion-ate accountability -- Conflict without casualties : preparing to struggle with -- Glossary of terms -- Appendix A: Personal development guide -- Appendix B: Preparing for conflict: building my ORPO bank -- Notes.
Record Nr. UNINA-9910822603303321
Regier Nate  
Berrett-Koehler Publishers, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The connect effect [[electronic resource] ] : building strong personal, professional, and virtual networks / / Michael Dulworth
The connect effect [[electronic resource] ] : building strong personal, professional, and virtual networks / / Michael Dulworth
Autore Dulworth Mike <1962->
Edizione [1st ed.]
Pubbl/distr/stampa San Francisco, : Berrett-Koehler Publishers, c2008
Descrizione fisica 1 online resource (209 p.)
Disciplina 650.1/3
Soggetto topico Social networks
Business networks
Soggetto genere / forma Electronic books.
ISBN 1-282-29891-7
9786612298912
1-57675-536-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Preface -- Introduction: the power of networks -- Becoming a highly effective networker -- What's your networking quotient? -- Network early, network often -- Building your network -- What's your personal brand? -- Entering the network zone -- Harnessing the power of different networks -- Networking peer-to-peer -- Tapping organizational networks -- Joining communities of practice -- Virtual networking -- Conclusion: the future of networking -- Resources -- A. Choosing your board / by Richard Leider -- B. Online networking sites -- Notes -- Index -- Acknowledgments -- About the author.
Record Nr. UNINA-9910458375303321
Dulworth Mike <1962->  
San Francisco, : Berrett-Koehler Publishers, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The connect effect [[electronic resource] ] : building strong personal, professional, and virtual networks / / Michael Dulworth
The connect effect [[electronic resource] ] : building strong personal, professional, and virtual networks / / Michael Dulworth
Autore Dulworth Mike <1962->
Edizione [1st ed.]
Pubbl/distr/stampa San Francisco, : Berrett-Koehler Publishers, c2008
Descrizione fisica 1 online resource (209 p.)
Disciplina 650.1/3
Soggetto topico Social networks
Business networks
ISBN 1-282-29891-7
9786612298912
1-57675-536-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Preface -- Introduction: the power of networks -- Becoming a highly effective networker -- What's your networking quotient? -- Network early, network often -- Building your network -- What's your personal brand? -- Entering the network zone -- Harnessing the power of different networks -- Networking peer-to-peer -- Tapping organizational networks -- Joining communities of practice -- Virtual networking -- Conclusion: the future of networking -- Resources -- A. Choosing your board / by Richard Leider -- B. Online networking sites -- Notes -- Index -- Acknowledgments -- About the author.
Record Nr. UNINA-9910784632703321
Dulworth Mike <1962->  
San Francisco, : Berrett-Koehler Publishers, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui