Service systems management and engineering : creating strategic differentiation and operational excellence / / C. M. Chang, The State University of New York at Buffalo
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| Autore: |
Chang C. M (Ching Ming), <1935->
|
| Titolo: |
Service systems management and engineering : creating strategic differentiation and operational excellence / / C. M. Chang, The State University of New York at Buffalo
|
| Pubblicazione: | Hoboken, New Jersey : , : John Wiley & Sons, Inc., , 2018 |
| ©2018 | |
| Descrizione fisica: | 1 online resource (908 pages) : illustrations |
| Disciplina: | 620.001171 |
| Soggetto topico: | Systems engineering |
| Management information systems | |
| Service industries - Information technology - Management | |
| Note generali: | Bibliographic Level Mode of Issuance: Monograph |
| Nota di bibliografia: | Includes bibliographical references at the end of each chapters and index. |
| Titolo autorizzato: | Service systems management and engineering |
| ISBN: | 1-119-50754-5 |
| 0-470-90020-2 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910139395803321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |