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Record Nr. |
UNINA9910139395803321 |
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Autore |
Chang C. M (Ching Ming), <1935-> |
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Titolo |
Service systems management and engineering : creating strategic differentiation and operational excellence / / C. M. Chang, The State University of New York at Buffalo |
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Pubbl/distr/stampa |
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Hoboken, New Jersey : , : John Wiley & Sons, Inc., , 2018 |
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©2018 |
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ISBN |
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1-119-50754-5 |
0-470-90020-2 |
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Descrizione fisica |
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1 online resource (908 pages) : illustrations |
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Disciplina |
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Soggetti |
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Systems engineering |
Management information systems |
Service industries - Information technology - Management |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Bibliographic Level Mode of Issuance: Monograph |
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Nota di bibliografia |
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Includes bibliographical references at the end of each chapters and index. |
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