1.

Record Nr.

UNINA9910139395803321

Autore

Chang C. M (Ching Ming), <1935->

Titolo

Service systems management and engineering : creating strategic differentiation and operational excellence / / C. M. Chang, The State University of New York at Buffalo

Pubbl/distr/stampa

Hoboken, New Jersey : , : John Wiley & Sons, Inc., , 2018

©2018

ISBN

1-119-50754-5

0-470-90020-2

Descrizione fisica

1 online resource (908 pages) : illustrations

Disciplina

620.001171

Soggetti

Systems engineering

Management information systems

Service industries - Information technology - Management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Bibliographic Level Mode of Issuance: Monograph

Nota di bibliografia

Includes bibliographical references at the end of each chapters and index.