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010   $a0-470-90020-2
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100   $a20180205h20182018  uy             0
101 0 $aeng
135   $aurcnu||||||||
181   $ctxt
182   $cc
183   $acr
200 10$aService systems management and engineering $ecreating strategic differentiation and operational excellence /$fC. M. Chang, The State University of New York at Buffalo
210  1$aHoboken, New Jersey :$cJohn Wiley & Sons, Inc.,$d2018.
210  4$dİ2018
215   $a1 online resource (908 pages) $cillustrations
300   $aBibliographic Level Mode of Issuance: Monograph
311   $a0-470-42332-3 
320   $aIncludes bibliographical references at the end of each chapters and index.
606   $aSystems engineering
606   $aManagement information systems
606   $aService industries$xInformation technology$xManagement
615  0$aSystems engineering.
615  0$aManagement information systems.
615  0$aService industries$xInformation technology$xManagement.
676   $a620.001171
700   $aChang$b C. M$g(Ching Ming),$f1935-$0522024
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910139395803321
996   $aService systems management and engineering$9835169
997   $aUNINA