Rule of Thumb
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| Autore: |
Tschauner Lisa
|
| Titolo: |
Rule of Thumb
|
| Pubblicazione: | Omaha : , : WriteLife Publishing, , 2012 |
| ©2012 | |
| Descrizione fisica: | 1 online resource (63 pages) |
| Nota di contenuto: | Intro -- TITLE PAGE -- COPYRIGHT PAGE -- CONTENTS -- WHY RULE OF THUMB? -- INTRODUCTION: THE POWER OF CUSTOMER SERVICE -- CHAPTER 1: WHAT IS A CUSTOMER? -- CHAPTER 2: WHY DO CUSTOMERS DO BUSINESS? -- CHAPTER 3: COMMUNICATING WITH CUSTOMERS -- CHAPTER 4: WHERE DOES CUSTOMER SERVICE EXIST? -- CHAPTER 5: SERVING THE DIFFERENT GENERATIONS -- CHAPTER 6: HOW CAN YOU HAVE EXCELLENT CUSTOMER SERVICE? -- CHAPTER 7: CLIENT-BASED BUSINESSES -- CHAPTER 8: NOW WHAT? HOW TO KEEP THE MOMENTUM GOING -- CHAPTER 9: CREATING A UNIQUE BUSINESS MODEL -- CHAPTER 10: MAKE YOUR CUSTOMER YOUR SUPER HERO -- AUTHOR BIOGRAPHY. |
| Altri titoli varianti: | Rule of Thumb |
| Titolo autorizzato: | Rule of Thumb |
| ISBN: | 1-60808-125-7 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910148582403321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
Rule of Thumb