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[null,"1.","Record Nr.",null,"UNINA9910148582403321"]
[null,null,"Autore",null,"Tschauner Lisa"]
[null,null,"Titolo",null,"Rule of Thumb"]
[null,null,"Pubbl/distr/stampa",null,"Omaha : , : WriteLife Publishing, , 2012"]
[{"$nulls":4},"©2012"]
[null,null,"ISBN",null,"1-60808-125-7"]
[null,null,"Descrizione fisica",null,"1 online resource (63 pages)"]
[null,null,"Collana",null,"Rule of Thumb ; ; v.8"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,"Nota di contenuto",null,"Intro -- TITLE PAGE -- COPYRIGHT PAGE -- CONTENTS -- WHY RULE OF THUMB? -- INTRODUCTION: THE POWER OF CUSTOMER SERVICE -- CHAPTER 1: WHAT IS A CUSTOMER? -- CHAPTER 2: WHY DO CUSTOMERS DO BUSINESS? -- CHAPTER 3: COMMUNICATING WITH CUSTOMERS -- CHAPTER 4: WHERE DOES CUSTOMER SERVICE EXIST? -- CHAPTER 5: SERVING THE DIFFERENT GENERATIONS -- CHAPTER 6: HOW CAN YOU HAVE EXCELLENT CUSTOMER SERVICE? -- CHAPTER 7: CLIENT-BASED BUSINESSES -- CHAPTER 8: NOW WHAT? HOW TO KEEP THE MOMENTUM GOING -- CHAPTER 9: CREATING A UNIQUE BUSINESS MODEL -- CHAPTER 10: MAKE YOUR CUSTOMER YOUR SUPER HERO -- AUTHOR BIOGRAPHY."]