01658nam 22004093 450 991014858240332120230801235354.01-60808-125-7(CKB)3710000000921914(MiAaPQ)EBC4826959(Au-PeEL)EBL4826959(CaPaEBR)ebr11364652(OCoLC)980846084(EXLCZ)99371000000092191420210901d2012 uy 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierRule of ThumbOmaha :WriteLife Publishing,2012.©2012.1 online resource (63 pages)Rule of Thumb ;v.81-60808-066-8 Intro -- TITLE PAGE -- COPYRIGHT PAGE -- CONTENTS -- WHY RULE OF THUMB? -- INTRODUCTION: THE POWER OF CUSTOMER SERVICE -- CHAPTER 1: WHAT IS A CUSTOMER? -- CHAPTER 2: WHY DO CUSTOMERS DO BUSINESS? -- CHAPTER 3: COMMUNICATING WITH CUSTOMERS -- CHAPTER 4: WHERE DOES CUSTOMER SERVICE EXIST? -- CHAPTER 5: SERVING THE DIFFERENT GENERATIONS -- CHAPTER 6: HOW CAN YOU HAVE EXCELLENT CUSTOMER SERVICE? -- CHAPTER 7: CLIENT-BASED BUSINESSES -- CHAPTER 8: NOW WHAT? HOW TO KEEP THE MOMENTUM GOING -- CHAPTER 9: CREATING A UNIQUE BUSINESS MODEL -- CHAPTER 10: MAKE YOUR CUSTOMER YOUR SUPER HERO -- AUTHOR BIOGRAPHY.Rule of ThumbRule of ThumbTschauner Lisa1373565MiAaPQMiAaPQMiAaPQBOOK9910148582403321Rule of Thumb3404663UNINA