LEADER 01658nam 22004093 450 001 9910148582403321 005 20230801235354.0 010 $a1-60808-125-7 035 $a(CKB)3710000000921914 035 $a(MiAaPQ)EBC4826959 035 $a(Au-PeEL)EBL4826959 035 $a(CaPaEBR)ebr11364652 035 $a(OCoLC)980846084 035 $a(EXLCZ)993710000000921914 100 $a20210901d2012 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aRule of Thumb 210 1$aOmaha :$cWriteLife Publishing,$d2012. 210 4$dİ2012. 215 $a1 online resource (63 pages) 225 1 $aRule of Thumb ;$vv.8 311 $a1-60808-066-8 327 $aIntro -- TITLE PAGE -- COPYRIGHT PAGE -- CONTENTS -- WHY RULE OF THUMB? -- INTRODUCTION: THE POWER OF CUSTOMER SERVICE -- CHAPTER 1: WHAT IS A CUSTOMER? -- CHAPTER 2: WHY DO CUSTOMERS DO BUSINESS? -- CHAPTER 3: COMMUNICATING WITH CUSTOMERS -- CHAPTER 4: WHERE DOES CUSTOMER SERVICE EXIST? -- CHAPTER 5: SERVING THE DIFFERENT GENERATIONS -- CHAPTER 6: HOW CAN YOU HAVE EXCELLENT CUSTOMER SERVICE? -- CHAPTER 7: CLIENT-BASED BUSINESSES -- CHAPTER 8: NOW WHAT? HOW TO KEEP THE MOMENTUM GOING -- CHAPTER 9: CREATING A UNIQUE BUSINESS MODEL -- CHAPTER 10: MAKE YOUR CUSTOMER YOUR SUPER HERO -- AUTHOR BIOGRAPHY. 410 0$aRule of Thumb 517 $aRule of Thumb 700 $aTschauner$b Lisa$01373565 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910148582403321 996 $aRule of Thumb$93404663 997 $aUNINA