Assessing organizational performance in higher education / / Barbara A. Miller
(Visualizza in formato marc)
(Visualizza in BIBFRAME)
| Autore: |
Miller Barbara A. <1943->
|
| Titolo: |
Assessing organizational performance in higher education / / Barbara A. Miller
|
| Pubblicazione: | San Francisco, California : , : Jossey-Bass : , : Wiley, , 2007 |
| ©2007 | |
| Descrizione fisica: | 1 online resource (267 p.) |
| Disciplina: | 378.101 |
| Soggetto topico: | Universities and colleges - United States - Evaluation |
| Universities and colleges - United States - Administration | |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references and index. |
| Nota di contenuto: | Table of Contents; Title; Copyright; TABLES, FIGURES, EXHIBITS, AND WORKSHEETS; FOREWORD; PREFACE; Organization of the Book; Acknowledgments; ABOUT THE AUTHOR; CHAPTER 1: Purpose of Assessment; Assessment User Groups; External Assessment User Groups; Internal Assessment User Groups; Summary; CHAPTER 2: Organizations as Systems; Systems Thinking; Internal System Elements; Summary; CHAPTER 3: Organizations as System; External System Elements; Summary; CHAPTER 4: Assessment Methods and Terminology; Measurement; Evaluation; Data Collection; Dissemination of Assessment Findings; Summary |
| CHAPTER 5: Defining and Measuring Organizational PerformanceAreas of Organizational Performance; Effectiveness; Productivity; Quality; Customer and Stakeholder Satisfaction; Efficiency; Innovation; Financial Durability; Critical Success Factors; Assessment Users' Preferred Areas of Organizational Performance; Interrelationships in Organizational Performance; Summary; CHAPTER 6: Creating and Maintaining Assessment Programs; Building Assessment Programs; Deploying Assessment Programs; Assessing Assessment Programs; Summary; GLOSSARY; REFERENCES; INDEX; End User License Agreement | |
| Titolo autorizzato: | Assessing organizational performance in higher education |
| ISBN: | 1-119-30821-6 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910156246603321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
Research Methods for the Social Sciences