The handbook for working with difficult groups [[electronic resource] ] : how they are difficult, why they are difficult and what you can do about it / / Sandy Schuman, editor

• Pubblicazione: San Francisco, : Jossey-Bass, c2010
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (480 p.)
• Disciplina: 658.3/145
• Soggetto topico: Conflict management; Interpersonal relations; Interpersonal conflict; Teams in the workplace
• Soggetto genere / forma: Electronic books.
• Altri autori: SchumanSandy <1951->
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It; Contents; Preface; About the Contributors; Introduction: Working with Difficult Groups: A Conceptual Framework; Chapter One: Keeping Difficult Situations from Becoming Difficult Groups; Chapter Two: Building an External Focus: Avoiding the Difficulties on an In-grown Team; Chapter Three: The Downside of Communication: Complaining Cycles in Group Discussions; Chapter Four: Facilitating Multicultural Groups ; Chapter Five: Interpersonally Hostile Work Groups: Precipitating Factors and Solutions Chapter Six: Diversity by Design: Creating Cognitive Conflict to Enhance Group Performance; Chapter Seven: Facilitating Inclusion: Study Circles on Diversity and Student Achievement; Chapter Eight: Overcoming Sources of Irrationality That Complicate Working in Decision-Making Groups; Chapter Nine: Working Without Rules: A Team in Need of a Different Picture; Chapter Ten: Interaction Archetypes: Keys to Group Difficulty and Productivity; Chapter Eleven: Virtual Teams: Difficult in All Dimensions ; Chapter Twelve: Politics of the Arts: Challenges in Working with Nonprofit Boards Chapter Thirteen: Competitive Group Interactions: Why They Exist and How to Overcome Them; Chapter Fourteen: Active Facilitation: How to Help Groups Break Through ''Mutual Stalemate''; Chapter Fifteen: Mediating History, Making Peace: Dealing with the ''Messy'' Stuff in the Conciliation Process; Chapter Sixteen: Deep Democracy: Multidimensional Process-Oriented Leadership; Chapter Seventeen: Authentic Relationships and Collective Psychological Capital ; Chapter Eighteen: How Leaders Can Make Diverse Groups Less Difficult: The Role of Attitudes and Perceptions of Diversity Chapter Nineteen: The Hero's Journey: Helping Inflexible Groups-and Inflexible Facilitators-Get Unstuck; Chapter Twenty: Difficult Groups or Difficult Facilitators? Three Steps Facilitators Can Take to Make Sure They Are Not the Problem; Key Terms; References; Name Index; Subject Index
• Sommario/riassunto: Praise for The Handbook for Working with Difficult Groups ""Beginning with a conceptual framework useful to understand effective group functioning, The Handbook for Working with Difficult Groups continues with twenty chapters, each describing a common challenge a facilitator can face, examining the research available to understand the difficulty, and then offering pragmatic interventions a facilitator can use to deal with this challenge. A must-read for any group facilitator.""-David Straus, founder, Interaction Associates ""If you're looking for ways to make your team more producti
• Titolo autorizzato: The handbook for working with difficult groups
• ISBN: 0-470-59412-8; 1-282-54926-X; 9786612549267; 0-470-59411-X
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910459507003321
• Lo trovi qui: Univ. Federico II
• Serie: Jossey-Bass business & management series.