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The putting patients first field guide : global lessons in designing and implementing patient-centered care / / editors Susan Frampton [and four others]



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Titolo: The putting patients first field guide : global lessons in designing and implementing patient-centered care / / editors Susan Frampton [and four others] Visualizza cluster
Pubblicazione: Somerset, New Jersey : , : Wiley, , 2013
Edizione: First edition.
Descrizione fisica: 1 online resource (312 p.)
Disciplina: 610.69/6
610.696
Soggetto topico: Medical personnel and patient
Patient satisfaction
Soggetto genere / forma: Electronic books.
Altri autori: FramptonSusan B  
Note generali: Description based upon print version of record.
Nota di bibliografia: Includes bibliographical references and index.
Nota di contenuto: part 1. Patient-centered care as fundamental strategy for achieving high-quality, high-value care -- part 2. Challenges and solutions in patient-centered care -- part 3. Activating stakeholders to creat organization change.
Sommario/riassunto: "The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient Centered Care is the ultimate real-world guide to how hospitals, long-term care communities and integrated health care systems around the world are operationalizing the fundamental dimensions of a patient-centered culture, including access to information, family involvement, healing environments, employee and physician engagement, patient advocacy and more. Edited by Susan Framption and Patrick Charmel of Planetree, a nonprofit consulting and research organization dedicated to patient centered care, the book represents a concrete pathway to patient-centered excellence, using lessons from organizations around the world. By featuring real life examples of providers from nearly every continent, this book will underscore the adaptability of a patient-centered approach to accommodate cultural nuances while addressing the universal desire for patients and family members across cultures for holistic health care experiences that promote humanity, partnership and transparency."--Provided by publisher.
Titolo autorizzato: The putting patients first field guide  Visualizza cluster
ISBN: 1-118-45008-6
1-118-45009-4
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910452263003321
Lo trovi qui: Univ. Federico II
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Serie: Jossey-Bass Public Health