LEADER 03281nam 2200649 450 001 9910452263003321 005 20200520144314.0 010 $a1-118-45008-6 010 $a1-118-45009-4 035 $a(CKB)2550000001123479 035 $a(EBL)1411618 035 $a(OCoLC)862828304 035 $a(SSID)ssj0001004062 035 $a(PQKBManifestationID)11550708 035 $a(PQKBTitleCode)TC0001004062 035 $a(PQKBWorkID)11046132 035 $a(PQKB)10912845 035 $a(MiAaPQ)EBC1411618 035 $a(DLC) 2013012777 035 $a(Au-PeEL)EBL1411618 035 $a(CaPaEBR)ebr10768952 035 $a(CaONFJC)MIL525196 035 $a(OCoLC)833381469 035 $a(EXLCZ)992550000001123479 100 $a20131004d2013 uy| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 04$aThe putting patients first field guide $eglobal lessons in designing and implementing patient-centered care /$feditors Susan Frampton [and four others] 205 $aFirst edition. 210 1$aSomerset, New Jersey :$cWiley,$d2013. 215 $a1 online resource (312 p.) 225 1 $aJossey-Bass Public Health 300 $aDescription based upon print version of record. 311 $a1-118-44494-9 311 $a1-299-93945-7 320 $aIncludes bibliographical references and index. 327 $apart 1. Patient-centered care as fundamental strategy for achieving high-quality, high-value care -- part 2. Challenges and solutions in patient-centered care -- part 3. Activating stakeholders to creat organization change. 330 $a"The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient Centered Care is the ultimate real-world guide to how hospitals, long-term care communities and integrated health care systems around the world are operationalizing the fundamental dimensions of a patient-centered culture, including access to information, family involvement, healing environments, employee and physician engagement, patient advocacy and more. Edited by Susan Framption and Patrick Charmel of Planetree, a nonprofit consulting and research organization dedicated to patient centered care, the book represents a concrete pathway to patient-centered excellence, using lessons from organizations around the world. By featuring real life examples of providers from nearly every continent, this book will underscore the adaptability of a patient-centered approach to accommodate cultural nuances while addressing the universal desire for patients and family members across cultures for holistic health care experiences that promote humanity, partnership and transparency."--Provided by publisher. 410 0$aJossey-Bass Public Health 606 $aMedical personnel and patient 606 $aPatient satisfaction 608 $aElectronic books. 615 0$aMedical personnel and patient. 615 0$aPatient satisfaction. 676 $a610.69/6 676 $a610.696 701 $aFrampton$b Susan B$0962910 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910452263003321 996 $aThe putting patients first field guide$92183362 997 $aUNINA