03281nam 2200649 450 991045226300332120200520144314.01-118-45008-61-118-45009-4(CKB)2550000001123479(EBL)1411618(OCoLC)862828304(SSID)ssj0001004062(PQKBManifestationID)11550708(PQKBTitleCode)TC0001004062(PQKBWorkID)11046132(PQKB)10912845(MiAaPQ)EBC1411618(DLC) 2013012777(Au-PeEL)EBL1411618(CaPaEBR)ebr10768952(CaONFJC)MIL525196(OCoLC)833381469(EXLCZ)99255000000112347920131004d2013 uy| 0engur|n|---|||||txtccrThe putting patients first field guide global lessons in designing and implementing patient-centered care /editors Susan Frampton [and four others]First edition.Somerset, New Jersey :Wiley,2013.1 online resource (312 p.)Jossey-Bass Public HealthDescription based upon print version of record.1-118-44494-9 1-299-93945-7 Includes bibliographical references and index.part 1. Patient-centered care as fundamental strategy for achieving high-quality, high-value care -- part 2. Challenges and solutions in patient-centered care -- part 3. Activating stakeholders to creat organization change."The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient Centered Care is the ultimate real-world guide to how hospitals, long-term care communities and integrated health care systems around the world are operationalizing the fundamental dimensions of a patient-centered culture, including access to information, family involvement, healing environments, employee and physician engagement, patient advocacy and more. Edited by Susan Framption and Patrick Charmel of Planetree, a nonprofit consulting and research organization dedicated to patient centered care, the book represents a concrete pathway to patient-centered excellence, using lessons from organizations around the world. By featuring real life examples of providers from nearly every continent, this book will underscore the adaptability of a patient-centered approach to accommodate cultural nuances while addressing the universal desire for patients and family members across cultures for holistic health care experiences that promote humanity, partnership and transparency."--Provided by publisher.Jossey-Bass Public HealthMedical personnel and patientPatient satisfactionElectronic books.Medical personnel and patient.Patient satisfaction.610.69/6610.696Frampton Susan B962910MiAaPQMiAaPQMiAaPQBOOK9910452263003321The putting patients first field guide2183362UNINA