Federal contact centers [[electronic resource] ] : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters

• Pubblicazione: [Washington, D.C.] : , : U.S. Government Accountability Office, , [2006]
• Descrizione fisica: ii, 40 pages : digital, PDF file
• Soggetto topico: Call centers - Government policy - United States; Information services - Government policy - United States; Government contractors - United States; Performance technology - United States
• Note generali: Title from title screen (viewed on Apr. 3, 2006).; "February 2006."; Paper version available from: U.S. Government Accountability Office, 441 G St., NW, Rm. LM, Washington, D.C. 20548.; "GAO-06-270."
• Nota di bibliografia: Includes bibliographical references.
• Altri titoli varianti: Federal contact centers
• Titolo autorizzato: Federal contact centers
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910695078403321
• Lo trovi qui: Univ. Federico II