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Record Nr. |
UNINA9910695078403321 |
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Titolo |
Federal contact centers [[electronic resource] ] : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters |
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Pubbl/distr/stampa |
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[Washington, D.C.] : , : U.S. Government Accountability Office, , [2006] |
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Descrizione fisica |
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ii, 40 pages : digital, PDF file |
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Soggetti |
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Call centers - Government policy - United States |
Information services - Government policy - United States |
Government contractors - United States |
Performance technology - United States |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Title from title screen (viewed on Apr. 3, 2006). |
"February 2006." |
Paper version available from: U.S. Government Accountability Office, 441 G St., NW, Rm. LM, Washington, D.C. 20548. |
"GAO-06-270." |
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Nota di bibliografia |
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Includes bibliographical references. |
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