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Autore: | Murray Kyle B (Kyle Bayne), <1973-> |
Titolo: | The retail value proposition : crafting unique experiences at compelling prices / / Kyle B. Murray |
Pubblicazione: | Toronto, [Ontario] ; ; Buffalo, [New York] ; ; London, [England] : , : University of Toronto Press, , 2013 |
©2013 | |
Descrizione fisica: | 1 online resource (244 p.) |
Disciplina: | 658.8/7 |
Soggetto topico: | Retail trade |
Marketing | |
Soggetto genere / forma: | Electronic books. |
Nota di bibliografia: | Includes bibliographical references and index. |
Nota di contenuto: | PART 1: An Introduction to the Retail Value ProPosition. 1 Crafting Value ; 2 Segmentation and Differentiation -- Part 2: The Shopping Environment. 3 Locations and Formats ; 4 Inside the Store ; 5 Interactive Electronic Retailing -- Part 3: Product Selection. 6 Buying and Merchandise Management ; 7 Category Management -- Part 4: Customer Engagement. 8 Managing Customer Relationships ; 9 Customer Valuation ; 10 Customer Loyalty -- Part 5: Putting It All Together. 11 Retail Pricing ; 12 Propositions: Pitfalls and Potential. |
Sommario/riassunto: | Whether you are an aspiring merchant or an industry veteran, this book's strategic framework will help you build a solid foundation for your business in today's ever-evolving retail marketplace. |
Titolo autorizzato: | The retail value proposition |
ISBN: | 1-4426-9649-4 |
1-4426-9648-6 | |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910821658503321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |