LEADER 02645nam 2200661 450 001 9910821658503321 005 20230403051316.0 010 $a1-4426-9649-4 010 $a1-4426-9648-6 024 7 $a10.3138/9781442696488 035 $a(CKB)2560000000102817 035 $a(EBL)3286014 035 $a(SSID)ssj0000872146 035 $a(PQKBManifestationID)12308701 035 $a(PQKBTitleCode)TC0000872146 035 $a(PQKBWorkID)10824631 035 $a(PQKB)11626358 035 $a(CEL)438918 035 $a(OCoLC)841793956 035 $a(CaBNVSL)slc00232122 035 $a(DE-B1597)528798 035 $a(OCoLC)1110708233 035 $a(DE-B1597)9781442696488 035 $a(Au-PeEL)EBL4672884 035 $a(CaPaEBR)ebr11258535 035 $a(OCoLC)899213243 035 $a(MiAaPQ)EBC4672884 035 $a(MiAaPQ)EBC3286014 035 $a(MdBmJHUP)musev2_105786 035 $a(EXLCZ)992560000000102817 100 $a20160923h20132013 uy 0 101 0 $aeng 135 $aur|nu---u||u| 181 $ctxt 182 $cc 183 $acr 200 14$aThe retail value proposition $ecrafting unique experiences at compelling prices /$fKyle B. Murray 210 1$aToronto, [Ontario] ;$aBuffalo, [New York] ;$aLondon, [England] :$cUniversity of Toronto Press,$d2013. 210 4$dİ2013 215 $a1 online resource (244 p.) 311 $a1-4426-4363-3 320 $aIncludes bibliographical references and index. 327 $aPART 1: An Introduction to the Retail Value ProPosition. 1 Crafting Value ; 2 Segmentation and Differentiation -- Part 2: The Shopping Environment. 3 Locations and Formats ; 4 Inside the Store ; 5 Interactive Electronic Retailing -- Part 3: Product Selection. 6 Buying and Merchandise Management ; 7 Category Management -- Part 4: Customer Engagement. 8 Managing Customer Relationships ; 9 Customer Valuation ; 10 Customer Loyalty -- Part 5: Putting It All Together. 11 Retail Pricing ; 12 Propositions: Pitfalls and Potential. 330 $aWhether you are an aspiring merchant or an industry veteran, this book's strategic framework will help you build a solid foundation for your business in today's ever-evolving retail marketplace. 606 $aRetail trade 606 $aMarketing 608 $aElectronic books. 615 0$aRetail trade. 615 0$aMarketing. 676 $a658.8/7 700 $aMurray$b Kyle B$g(Kyle Bayne),$f1973-$01104779 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910821658503321 996 $aThe retail value proposition$93961144 997 $aUNINA