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The Exchange [[electronic resource] /] / Dinkin, Steven



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Autore: Dinkin Steven Visualizza persona
Titolo: The Exchange [[electronic resource] /] / Dinkin, Steven Visualizza cluster
Pubblicazione: Productivity Press, , 2011
Edizione: 1st edition
Descrizione fisica: 1 online resource (134 p.)
Disciplina: 303.69
Soggetto topico: Conflict management
Personnel management
Interpersonal conflict - Prevention
Persona (resp. second.): FilnerBarbara
MaxwellLisa
Note generali: "A Productivity Press Book."
Nota di contenuto: Front Cover; Contents; The Authors; Acknowledgments; Chapter 1 - A Different Approach to Resolving Workplace Disputes; Chapter 2 - How The Exchange Works: A Case Study; Chapter 3 - Getting Ready; Chapter 4 - Holding Private Meetings; Chapter 5 - Developing an Issue List; Chapter 6 - Stage III: Conducting the Joint Meeting; Chapter 7 - Problem Solving: Building a Solution Together; Chapter 8 - Culture, Diversity, and Other Things That Matter; Chapter 9 - Making the Most of The Exchange in Your Organization; Chapter 10 - Using The Exchange with the People and Organizations You Serve
Chapter 11 - About The Exchange and Its CreatorsBack Cover
Sommario/riassunto: This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.
Titolo autorizzato: The Exchange  Visualizza cluster
ISBN: 0-429-25322-2
1-138-46355-8
1-4665-0302-5
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910790217903321
Lo trovi qui: Univ. Federico II
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