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Autore: | Burnett Rachel |
Titolo: | Outsourcing IT [[electronic resource] ] : the legal aspects : planning, contracting, managing and the law / / by Rachel Burnett |
Pubblicazione: | Aldershot, Hants, England ; ; Burlington, VT, USA, : Gower, 2009 |
Edizione: | 2nd ed. |
Descrizione fisica: | 1 online resource (255 p.) |
Disciplina: | 343.41/07 |
343.4107 | |
Soggetto topico: | Computer contracts - Great Britain |
Contracting out - Great Britain | |
Information technology - Great Britain | |
Computer contracts | |
Contracting out | |
Information technology | |
Note generali: | Description based upon print version of record. |
Nota di bibliografia: | Includes bibliographical references and index. |
Nota di contenuto: | Cover; Contents; Foreword to the Second Edition; Foreword to the First Edition; Preface to the Second Edition; Introduction; 1 Contract Planning, Structuring and Negotiating; 2 Selecting a Supplier; 3 Public Procurement; 4 Services and Service Level Agreements; 5 Business Assets: Premises and Equipment; 6 Human Resources; 7 Software; 8 Costs and Charges; 9 Management Liaison and Review; 10 Allowing for Change; 11 Confidentiality, Data Protection and Security; 12 Contract Duration, Termination and Transition Management; 13 Redressing Fault and Failure; 14 Offshore Outsourcing; 15 Conclusion |
Index | |
Sommario/riassunto: | Whether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process. Well-planned and well-structured outsourcing arrangements, by well-informed and well-advised customers, are far more likely to work for both customer and supplier alike and Outsourcing IT: Planning, Contracting, Managing and the Law is the perfect place to start. |
Titolo autorizzato: | Outsourcing IT |
ISBN: | 1-315-59927-9 |
1-317-08452-7 | |
1-317-08451-9 | |
1-282-05440-6 | |
9786612054402 | |
0-7546-9415-1 | |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910782811003321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |