LEADER 03267nam 2200733Ia 450 001 9910782811003321 005 20200520144314.0 010 $a1-315-59927-9 010 $a1-317-08452-7 010 $a1-317-08451-9 010 $a1-282-05440-6 010 $a9786612054402 010 $a0-7546-9415-1 035 $a(CKB)1000000000724587 035 $a(EBL)438574 035 $a(OCoLC)320969651 035 $a(SSID)ssj0000217052 035 $a(PQKBManifestationID)11209821 035 $a(PQKBTitleCode)TC0000217052 035 $a(PQKBWorkID)10201752 035 $a(PQKB)11077042 035 $a(Au-PeEL)EBL438574 035 $a(CaPaEBR)ebr10276579 035 $a(CaONFJC)MIL922548 035 $a(MiAaPQ)EBC438574 035 $a(EXLCZ)991000000000724587 100 $a20080930d2009 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aOutsourcing IT$b[electronic resource] $ethe legal aspects : planning, contracting, managing and the law /$fby Rachel Burnett 205 $a2nd ed. 210 $aAldershot, Hants, England ;$aBurlington, VT, USA $cGower$d2009 215 $a1 online resource (255 p.) 300 $aDescription based upon print version of record. 311 $a0-566-08597-6 320 $aIncludes bibliographical references and index. 327 $aCover; Contents; Foreword to the Second Edition; Foreword to the First Edition; Preface to the Second Edition; Introduction; 1 Contract Planning, Structuring and Negotiating; 2 Selecting a Supplier; 3 Public Procurement; 4 Services and Service Level Agreements; 5 Business Assets: Premises and Equipment; 6 Human Resources; 7 Software; 8 Costs and Charges; 9 Management Liaison and Review; 10 Allowing for Change; 11 Confidentiality, Data Protection and Security; 12 Contract Duration, Termination and Transition Management; 13 Redressing Fault and Failure; 14 Offshore Outsourcing; 15 Conclusion 327 $aIndex 330 $aWhether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process. Well-planned and well-structured outsourcing arrangements, by well-informed and well-advised customers, are far more likely to work for both customer and supplier alike and Outsourcing IT: Planning, Contracting, Managing and the Law is the perfect place to start. 606 $aComputer contracts$zGreat Britain 606 $aContracting out$zGreat Britain 606 $aInformation technology$zGreat Britain 606 $aComputer contracts 606 $aContracting out 606 $aInformation technology 615 0$aComputer contracts 615 0$aContracting out 615 0$aInformation technology 615 0$aComputer contracts. 615 0$aContracting out. 615 0$aInformation technology. 676 $a343.41/07 676 $a343.4107 700 $aBurnett$b Rachel$0550061 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910782811003321 996 $aOutsourcing IT$93835052 997 $aUNINA