03267nam 2200733Ia 450 991078281100332120200520144314.01-315-59927-91-317-08452-71-317-08451-91-282-05440-697866120544020-7546-9415-1(CKB)1000000000724587(EBL)438574(OCoLC)320969651(SSID)ssj0000217052(PQKBManifestationID)11209821(PQKBTitleCode)TC0000217052(PQKBWorkID)10201752(PQKB)11077042(Au-PeEL)EBL438574(CaPaEBR)ebr10276579(CaONFJC)MIL922548(MiAaPQ)EBC438574(EXLCZ)99100000000072458720080930d2009 uy 0engur|n|---|||||txtccrOutsourcing IT[electronic resource] the legal aspects : planning, contracting, managing and the law /by Rachel Burnett2nd ed.Aldershot, Hants, England ;Burlington, VT, USA Gower20091 online resource (255 p.)Description based upon print version of record.0-566-08597-6 Includes bibliographical references and index.Cover; Contents; Foreword to the Second Edition; Foreword to the First Edition; Preface to the Second Edition; Introduction; 1 Contract Planning, Structuring and Negotiating; 2 Selecting a Supplier; 3 Public Procurement; 4 Services and Service Level Agreements; 5 Business Assets: Premises and Equipment; 6 Human Resources; 7 Software; 8 Costs and Charges; 9 Management Liaison and Review; 10 Allowing for Change; 11 Confidentiality, Data Protection and Security; 12 Contract Duration, Termination and Transition Management; 13 Redressing Fault and Failure; 14 Offshore Outsourcing; 15 ConclusionIndexWhether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process. Well-planned and well-structured outsourcing arrangements, by well-informed and well-advised customers, are far more likely to work for both customer and supplier alike and Outsourcing IT: Planning, Contracting, Managing and the Law is the perfect place to start.Computer contractsGreat BritainContracting outGreat BritainInformation technologyGreat BritainComputer contractsContracting outInformation technologyComputer contractsContracting outInformation technologyComputer contracts.Contracting out.Information technology.343.41/07343.4107Burnett Rachel550061MiAaPQMiAaPQMiAaPQBOOK9910782811003321Outsourcing IT3835052UNINA