Service design with applications to health care institutions / / Óscar Barros

• Autore: Barros Óscar
• Pubblicazione: New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2017
• Edizione: First edition.
• Descrizione fisica: 1 online resource (xv, 221 pages) : illustrations
• Disciplina: 658
• Soggetto topico: Industrial management; Health services administration; Health Services Administration
• Soggetto genere / forma: Electronic books.
• Soggetto non controllato: Analytics; BPMN; BPMS; Business Design; Business Design Patterns; Business Engineering; Business Intelligence; Business Process Patterns; Enterprise Architecture Design; Health Care Architectures; Health Care Services Design; Service Design; Service Engineering; Service Processes Design
• Nota di bibliografia: Includes bibliographical references (pages 203-215) and index.
• Nota di contenuto: 1. Introduction -- 2. Foundations for health care institutions' design -- 3. Health service business design -- 4. Health services configuration and capacity design -- 5. Health service resource management process design -- 6. Health operating management process design -- 7. Conclusions -- Notes -- References -- Index.
• Sommario/riassunto: This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular.
• Titolo autorizzato: Service design with applications to health care institutions
• ISBN: 1-63157-571-6
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910155153203321
• Lo trovi qui: Univ. Federico II
• Serie: Service systems and innovations in business and society collection. . 2326-2699