LEADER 02743nam 2200685 450 001 9910155153203321 005 20180327172539.0 010 $a1-63157-571-6 035 $a(CKB)4340000000019230 035 $a(BEP)4756019 035 $a(OCoLC)966575546 035 $a(CaBNVSL)swl00406964 035 $a(MiAaPQ)EBC4756019 035 $a(EXLCZ)994340000000019230 100 $a20161217d2017 fy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aService design with applications to health care institutions /$fO?scar Barros 205 $aFirst edition. 210 1$aNew York, New York (222 East 46th Street, New York, NY 10017) :$cBusiness Expert Press,$d2017. 215 $a1 online resource (xv, 221 pages) $cillustrations 225 1 $aService systems and innovations in business and society collection,$x2326-2699 311 $a1-63157-570-8 320 $aIncludes bibliographical references (pages 203-215) and index. 327 $a1. Introduction -- 2. Foundations for health care institutions' design -- 3. Health service business design -- 4. Health services configuration and capacity design -- 5. Health service resource management process design -- 6. Health operating management process design -- 7. Conclusions -- Notes -- References -- Index. 330 3 $aThis work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. 410 0$aService systems and innovations in business and society collection.$x2326-2699 606 $aIndustrial management 606 $aHealth services administration 606 $aHealth Services Administration 608 $aElectronic books. 610 $aAnalytics 610 $aBPMN 610 $aBPMS 610 $aBusiness Design 610 $aBusiness Design Patterns 610 $aBusiness Engineering 610 $aBusiness Intelligence 610 $aBusiness Process Patterns 610 $aEnterprise Architecture Design 610 $aHealth Care Architectures 610 $aHealth Care Services Design 610 $aService Design 610 $aService Engineering 610 $aService Processes Design 615 0$aIndustrial management. 615 0$aHealth services administration. 615 2$aHealth Services Administration. 676 $a658 700 $aBarros$b O?scar$0888264 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910155153203321 996 $aService design with applications to health care institutions$91984260 997 $aUNINA