02743nam 2200685 450 991015515320332120180327172539.01-63157-571-6(CKB)4340000000019230(BEP)4756019(OCoLC)966575546(CaBNVSL)swl00406964(MiAaPQ)EBC4756019(EXLCZ)99434000000001923020161217d2017 fy 0engurcnu||||||||rdacontentrdamediardacarrierService design with applications to health care institutions /Óscar BarrosFirst edition.New York, New York (222 East 46th Street, New York, NY 10017) :Business Expert Press,2017.1 online resource (xv, 221 pages) illustrationsService systems and innovations in business and society collection,2326-26991-63157-570-8 Includes bibliographical references (pages 203-215) and index.1. Introduction -- 2. Foundations for health care institutions' design -- 3. Health service business design -- 4. Health services configuration and capacity design -- 5. Health service resource management process design -- 6. Health operating management process design -- 7. Conclusions -- Notes -- References -- Index.This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular.Service systems and innovations in business and society collection.2326-2699Industrial managementHealth services administrationHealth Services AdministrationElectronic books.AnalyticsBPMNBPMSBusiness DesignBusiness Design PatternsBusiness EngineeringBusiness IntelligenceBusiness Process PatternsEnterprise Architecture DesignHealth Care ArchitecturesHealth Care Services DesignService DesignService EngineeringService Processes DesignIndustrial management.Health services administration.Health Services Administration.658Barros Óscar888264MiAaPQMiAaPQMiAaPQBOOK9910155153203321Service design with applications to health care institutions1984260UNINA