Borders in Service : Enactments of Nationhood in Transnational Call Centres / / Kiran Mirchandani, Winifred Poster
(Visualizza in formato marc)
(Visualizza in BIBFRAME)
| Autore: |
Mirchandani Kiran
|
| Titolo: |
Borders in Service : Enactments of Nationhood in Transnational Call Centres / / Kiran Mirchandani, Winifred Poster
|
| Pubblicazione: | Toronto : , : University of Toronto Press, , [2018] |
| ©2016 | |
| Descrizione fisica: | 1 online resource (289 pages) : illustrations, charts |
| Disciplina: | 658.812 |
| Soggetto topico: | Call centers - Employees |
| Call centers - Social aspects | |
| Service industries workers | |
| Soggetto genere / forma: | Electronic books. |
| Persona (resp. second.): | PosterWinifred |
| Nota di bibliografia: | Includes bibliographical references at the end of each chapters. |
| Nota di contenuto: | Cover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius. |
| Part 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle -- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary. | |
| Sommario/riassunto: | In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres. |
| Titolo autorizzato: | Borders in Service |
| ISBN: | 1-4875-1186-8 |
| 1-4875-1185-X | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910954902903321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |