LEADER 03064nam 22005535 450 001 9910954902903321 005 20251117081958.0 010 $a1-4875-1186-8 010 $a1-4875-1185-X 024 7 $a10.3138/9781487511852 035 $a(CKB)3710000000887158 035 $a(MiAaPQ)EBC4699950 035 $a(DE-B1597)498547 035 $a(DE-B1597)9781487511852 035 $a(OCoLC)959713779 035 $a(MdBmJHUP)musev2_107352 035 $a(EXLCZ)993710000000887158 100 $a20191221d2018 fg 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aBorders in Service $eEnactments of Nationhood in Transnational Call Centres /$fKiran Mirchandani, Winifred Poster 210 1$aToronto : $cUniversity of Toronto Press, $d[2018] 210 4$dİ2016 215 $a1 online resource (289 pages) $cillustrations, charts 311 08$a1-4875-0080-7 311 08$a1-4875-2059-X 320 $aIncludes bibliographical references at the end of each chapters. 327 $aCover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius. 327 $aPart 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle -- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary. 330 $aIn this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres. 606 $aCall centers$xEmployees 606 $aCall centers$xSocial aspects 606 $aService industries workers 608 $aElectronic books. 615 0$aCall centers$xEmployees. 615 0$aCall centers$xSocial aspects. 615 0$aService industries workers. 676 $a658.812 700 $aMirchandani$b Kiran, $4aut$4http://id.loc.gov/vocabulary/relators/aut.$01892173 702 $aPoster$b Winifred, $4aut$4http://id.loc.gov/vocabulary/relators/aut. 801 0$bDE-B1597 801 1$bDE-B1597 906 $aBOOK 912 $a9910954902903321 996 $aBorders in Service$94537246 997 $aUNINA