Interim Report on Airline Customer Service Commitment [[electronic resource]]
(Visualizza in formato marc)
(Visualizza in BIBFRAME)
| Titolo: |
Interim Report on Airline Customer Service Commitment [[electronic resource]]
|
| Pubblicazione: | Washington, DC : , : Office of Inspector General, U.S. Dept. of Transportation, , [2000] |
| Disciplina: | 011.53 |
| 025.174 | |
| 387.7 | |
| 658.812 | |
| Soggetto topico: | Air travel - United States |
| Customer services - United States | |
| Airlines | |
| Customer services | |
| Government publications | |
| Soggetto non controllato: | Electronic publications |
| Note generali: | "June 27, 2000." |
| Title from title screen. | |
| Sommario/riassunto: | The Office of Inspector General of the U.S. Department of Transportation presents the full text of "Interim Report on Airline Customer Service Commitment," published June 2000. The report discusses customer service improvements among the airline industry in such areas as fare, delays and cancellations, ticket refunds, baggage delivery, bumped passengers, and customer complaints. |
| Titolo autorizzato: | Interim Report on Airline Customer Service Commitment |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910691281903321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |