Designing and implementing virtual reference services [[electronic resource]] : a LITA guide / / edited by Beth C. Thomsett-Scott

• Pubblicazione: Chicago, Ill., : ALA TechSource, c2013
• Descrizione fisica: 1 online resource (170 p.)
• Disciplina: 025.5/2
• Soggetto topico: Electronic reference services (Libraries); Electronic reference services (Libraries) - United States
• Altri autori: Thomsett-ScottBeth C
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Contents; Preface; Acknowledgments; Chapter 1: Virtual Reference Services; Chapter 2: Using Twitter for Virtual Reference Services; Chapter 3: Using Google Voice and Chat for Reference at the Kelvin Smith Library; Chapter 4: Virtual Reference at UNLV Libraries; Chapter 5: Instant Messaging for Virtual Reference; Chapter 6: Embedded Librarians Using Web 2.0 Services for Reference; Chapter 7: My Info Quest; Chapter 8: AskColorado; Suggested Reading; About the Contributors; Index
• Sommario/riassunto: Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs. Practitioners offer details on virtual reference services such as Twitter Search, instant messaging services such as
• Titolo autorizzato: Designing and implementing virtual reference services
• ISBN: 1-55570-950-8
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910816841803321
• Lo trovi qui: Univ. Federico II