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Record Nr. |
UNINA9910816841803321 |
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Titolo |
Designing and implementing virtual reference services [[electronic resource]] : a LITA guide / / edited by Beth C. Thomsett-Scott |
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Pubbl/distr/stampa |
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Chicago, Ill., : ALA TechSource, c2013 |
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ISBN |
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Descrizione fisica |
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1 online resource (170 p.) |
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Collana |
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LITA guide Implementing virtual reference services |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Electronic reference services (Libraries) |
Electronic reference services (Libraries) - United States |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Contents; Preface; Acknowledgments; Chapter 1: Virtual Reference Services; Chapter 2: Using Twitter for Virtual Reference Services; Chapter 3: Using Google Voice and Chat for Reference at the Kelvin Smith Library; Chapter 4: Virtual Reference at UNLV Libraries; Chapter 5: Instant Messaging for Virtual Reference; Chapter 6: Embedded Librarians Using Web 2.0 Services for Reference; Chapter 7: My Info Quest; Chapter 8: AskColorado; Suggested Reading; About the Contributors; Index |
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Sommario/riassunto |
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Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs. Practitioners offer details on virtual reference services such as Twitter Search, instant messaging services such as |
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