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Federal contact centers [[electronic resource] ] : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters



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Titolo: Federal contact centers [[electronic resource] ] : mechanism for sharing metrics and oversight practices along with improved data needed : report to congressional requesters Visualizza cluster
Pubblicazione: [Washington, D.C.] : , : U.S. Government Accountability Office, , [2006]
Descrizione fisica: ii, 40 pages : digital, PDF file
Soggetto topico: Call centers - Government policy - United States
Information services - Government policy - United States
Government contractors - United States
Performance technology - United States
Note generali: Title from title screen (viewed on Apr. 3, 2006).
"February 2006."
Paper version available from: U.S. Government Accountability Office, 441 G St., NW, Rm. LM, Washington, D.C. 20548.
"GAO-06-270."
Nota di bibliografia: Includes bibliographical references.
Altri titoli varianti: Federal contact centers
Titolo autorizzato: Federal contact centers  Visualizza cluster
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910695078403321
Lo trovi qui: Univ. Federico II
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