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Managing risk and complexity through open communication and teamwork / / Phillip K. Tompkins



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Autore: Tompkins Phillip K. Visualizza persona
Titolo: Managing risk and complexity through open communication and teamwork / / Phillip K. Tompkins Visualizza cluster
Pubblicazione: West Lafayette, Indiana : , : Purdue University Press, , 2015
©2015
Descrizione fisica: 1 online resource (291 p.)
Disciplina: 658.4/022
Soggetto topico: Communication in management
Teams in the workplace - Management
Risk management
Soggetto genere / forma: Electronic books.
Note generali: Description based upon print version of record.
Nota di bibliografia: Includes bibliographical references and index.
Nota di contenuto: Introduction -- Concertive control in organizations -- A call from the moon : exemplary communication practices at nasa's marshall space flight center -- Studies of open communication and teamwork -- Operating as a team and checklists : reducing complexity and risks in health care -- Fighting fires with smart risks -- Challenger, columbia, and risk communication -- Responses to apollo, challenger, columbia: the decline of the space program -- Our homeless neighbors : "at risk" and "risky" to the domiciled -- Interorganizational risk communication : the aviation safety reporting system, stop, and safe tell -- The age of participation -- Conclusion -- Acknowledgments -- Notes -- Glossary -- Index.
Sommario/riassunto: Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations.The book initially focuses on NASA, an organization that experiences and engages with high
Titolo autorizzato: Managing risk and complexity through open communication and teamwork  Visualizza cluster
ISBN: 1-61249-383-1
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910460878403321
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