LEADER 03100nam 2200589 450 001 9910460878403321 005 20200520144314.0 010 $a1-61249-383-1 035 $a(CKB)3710000000449239 035 $a(EBL)2095921 035 $a(SSID)ssj0001519600 035 $a(PQKBManifestationID)12572943 035 $a(PQKBTitleCode)TC0001519600 035 $a(PQKBWorkID)11520651 035 $a(PQKB)10297198 035 $a(MiAaPQ)EBC2095921 035 $a(OCoLC)915041468 035 $a(MdBmJHUP)muse41557 035 $a(Au-PeEL)EBL2095921 035 $a(CaPaEBR)ebr11080162 035 $a(EXLCZ)993710000000449239 100 $a20150804h20152015 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aManaging risk and complexity through open communication and teamwork /$fPhillip K. Tompkins 210 1$aWest Lafayette, Indiana :$cPurdue University Press,$d2015. 210 4$dİ2015 215 $a1 online resource (291 p.) 300 $aDescription based upon print version of record. 311 $a1-55753-712-7 320 $aIncludes bibliographical references and index. 327 $aIntroduction -- Concertive control in organizations -- A call from the moon : exemplary communication practices at nasa's marshall space flight center -- Studies of open communication and teamwork -- Operating as a team and checklists : reducing complexity and risks in health care -- Fighting fires with smart risks -- Challenger, columbia, and risk communication -- Responses to apollo, challenger, columbia: the decline of the space program -- Our homeless neighbors : "at risk" and "risky" to the domiciled -- Interorganizational risk communication : the aviation safety reporting system, stop, and safe tell -- The age of participation -- Conclusion -- Acknowledgments -- Notes -- Glossary -- Index. 330 $aAlong with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations.The book initially focuses on NASA, an organization that experiences and engages with high 606 $aCommunication in management 606 $aTeams in the workplace$xManagement 606 $aRisk management 608 $aElectronic books. 615 0$aCommunication in management. 615 0$aTeams in the workplace$xManagement. 615 0$aRisk management. 676 $a658.4/022 700 $aTompkins$b Phillip K.$0988168 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910460878403321 996 $aManaging risk and complexity through open communication and teamwork$92259713 997 $aUNINA