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Autore: | W?ober Karl W |
Titolo: | Benchmarking in tourism and hospitality industries [[electronic resource] ] : the selection of benchmarking partners / / Karl W. W?ober |
Pubblicazione: | Oxford, U.K., : CABI Pub., c2002 |
Descrizione fisica: | 1 online resource (275 p.) |
Disciplina: | 338.4/791/068 |
Soggetto topico: | Benchmarking (Management) |
Hospitality industry - Management | |
Tourism - Management | |
Note generali: | Description based upon print version of record. |
Nota di bibliografia: | Includes bibliographical references (p. 234-256). |
Nota di contenuto: | Contents; Preface; Acknowledgements; Chapter 1 Introduction; Chapter 2 Benchmarking Studies in the Tourism and Hospitality Industries; Chapter 3 Measuring Business Performance; Chapter 4 Methods for Estimating the Production Function; Chapter 5 The Austrian Hotel and Restaurant Panel; Chapter 6 A Mixture Regression Model; Chapter 7 Data Envelopment Analysis; Chapter 8 Evolutionary Data Envelopment Analysis; Chapter 9 Perspectives of Benchmarking Decision Support Systems in Tourism and Hospitality Management; Appendix A; Appendix B; References; Index |
Sommario/riassunto: | Benchmarking is a buzzword of the 1990's that desribes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners. |
Titolo autorizzato: | Benchmarking in tourism and hospitality industries |
ISBN: | 1-280-82964-8 |
9786610829644 | |
0-85199-756-2 | |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910780203503321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |