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Record Nr. |
UNINA9910780203503321 |
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Autore |
W?ober Karl W |
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Titolo |
Benchmarking in tourism and hospitality industries [[electronic resource] ] : the selection of benchmarking partners / / Karl W. W?ober |
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Pubbl/distr/stampa |
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Oxford, U.K., : CABI Pub., c2002 |
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ISBN |
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1-280-82964-8 |
9786610829644 |
0-85199-756-2 |
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Descrizione fisica |
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1 online resource (275 p.) |
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Disciplina |
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Soggetti |
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Benchmarking (Management) |
Hospitality industry - Management |
Tourism - Management |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 234-256). |
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Nota di contenuto |
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Contents; Preface; Acknowledgements; Chapter 1 Introduction; Chapter 2 Benchmarking Studies in the Tourism and Hospitality Industries; Chapter 3 Measuring Business Performance; Chapter 4 Methods for Estimating the Production Function; Chapter 5 The Austrian Hotel and Restaurant Panel; Chapter 6 A Mixture Regression Model; Chapter 7 Data Envelopment Analysis; Chapter 8 Evolutionary Data Envelopment Analysis; Chapter 9 Perspectives of Benchmarking Decision Support Systems in Tourism and Hospitality Management; Appendix A; Appendix B; References; Index |
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Sommario/riassunto |
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Benchmarking is a buzzword of the 1990's that desribes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners. |
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