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Titolo: | Designing and implementing virtual reference services [[electronic resource]] : a LITA guide / / edited by Beth C. Thomsett-Scott |
Pubblicazione: | Chicago, Ill., : ALA TechSource, c2013 |
Descrizione fisica: | 1 online resource (170 p.) |
Disciplina: | 025.5/2 |
Soggetto topico: | Electronic reference services (Libraries) |
Electronic reference services (Libraries) - United States | |
Altri autori: | Thomsett-ScottBeth C |
Note generali: | Description based upon print version of record. |
Nota di bibliografia: | Includes bibliographical references and index. |
Nota di contenuto: | Contents; Preface; Acknowledgments; Chapter 1: Virtual Reference Services; Chapter 2: Using Twitter for Virtual Reference Services; Chapter 3: Using Google Voice and Chat for Reference at the Kelvin Smith Library; Chapter 4: Virtual Reference at UNLV Libraries; Chapter 5: Instant Messaging for Virtual Reference; Chapter 6: Embedded Librarians Using Web 2.0 Services for Reference; Chapter 7: My Info Quest; Chapter 8: AskColorado; Suggested Reading; About the Contributors; Index |
Sommario/riassunto: | Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs. Practitioners offer details on virtual reference services such as Twitter Search, instant messaging services such as |
Titolo autorizzato: | Designing and implementing virtual reference services |
ISBN: | 1-55570-950-8 |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910816841803321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |