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Autore: |
Dinkin Steven
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Titolo: |
The Exchange [[electronic resource] /] / Dinkin, Steven
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Pubblicazione: | Productivity Press, , 2011 |
Edizione: | 1st edition |
Descrizione fisica: | 1 online resource (134 p.) |
Disciplina: | 303.69 |
Soggetto topico: | Conflict management |
Personnel management | |
Interpersonal conflict - Prevention | |
Persona (resp. second.): | FilnerBarbara |
MaxwellLisa | |
Note generali: | "A Productivity Press Book." |
Nota di contenuto: | Front Cover; Contents; The Authors; Acknowledgments; Chapter 1 - A Different Approach to Resolving Workplace Disputes; Chapter 2 - How The Exchange Works: A Case Study; Chapter 3 - Getting Ready; Chapter 4 - Holding Private Meetings; Chapter 5 - Developing an Issue List; Chapter 6 - Stage III: Conducting the Joint Meeting; Chapter 7 - Problem Solving: Building a Solution Together; Chapter 8 - Culture, Diversity, and Other Things That Matter; Chapter 9 - Making the Most of The Exchange in Your Organization; Chapter 10 - Using The Exchange with the People and Organizations You Serve |
Chapter 11 - About The Exchange and Its CreatorsBack Cover | |
Sommario/riassunto: | This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial. |
Titolo autorizzato: | The Exchange ![]() |
ISBN: | 0-429-25322-2 |
1-138-46355-8 | |
1-4665-0302-5 | |
Formato: | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910790217903321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |