Outsourcing IT [[electronic resource] ] : the legal aspects : planning, contracting, managing and the law / / by Rachel Burnett
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| Autore: |
Burnett Rachel
|
| Titolo: |
Outsourcing IT [[electronic resource] ] : the legal aspects : planning, contracting, managing and the law / / by Rachel Burnett
|
| Pubblicazione: | Aldershot, Hants, England ; ; Burlington, VT, USA, : Gower, 2009 |
| Edizione: | 2nd ed. |
| Descrizione fisica: | 1 online resource (255 p.) |
| Disciplina: | 343.41/07 |
| 343.4107 | |
| Soggetto topico: | Computer contracts - Great Britain |
| Contracting out - Great Britain | |
| Information technology - Great Britain | |
| Computer contracts | |
| Contracting out | |
| Information technology | |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references and index. |
| Nota di contenuto: | Cover; Contents; Foreword to the Second Edition; Foreword to the First Edition; Preface to the Second Edition; Introduction; 1 Contract Planning, Structuring and Negotiating; 2 Selecting a Supplier; 3 Public Procurement; 4 Services and Service Level Agreements; 5 Business Assets: Premises and Equipment; 6 Human Resources; 7 Software; 8 Costs and Charges; 9 Management Liaison and Review; 10 Allowing for Change; 11 Confidentiality, Data Protection and Security; 12 Contract Duration, Termination and Transition Management; 13 Redressing Fault and Failure; 14 Offshore Outsourcing; 15 Conclusion |
| Index | |
| Sommario/riassunto: | Whether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process. Well-planned and well-structured outsourcing arrangements, by well-informed and well-advised customers, are far more likely to work for both customer and supplier alike and Outsourcing IT: Planning, Contracting, Managing and the Law is the perfect place to start. |
| Titolo autorizzato: | Outsourcing IT |
| ISBN: | 1-315-59927-9 |
| 1-317-08452-7 | |
| 1-317-08451-9 | |
| 1-282-05440-6 | |
| 9786612054402 | |
| 0-7546-9415-1 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910782811003321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |