The librarian as information consultant : transforming reference for the Information Age / / Sarah Anne Murphy
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| Autore: |
Murphy Sarah Anne
|
| Titolo: |
The librarian as information consultant : transforming reference for the Information Age / / Sarah Anne Murphy
|
| Pubblicazione: | Chicago, : American Library Association, 2011 |
| Edizione: | 1st ed. |
| Descrizione fisica: | 1 online resource (121 p.) |
| Disciplina: | 025.5/2 |
| 025.52 | |
| Soggetto topico: | Reference services (Libraries) - Forecasting |
| Reference services (Libraries) - Management | |
| Information consultants | |
| Reference librarians - Effect of technological innovations on | |
| Classificazione: | LAN025000 |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references and index. |
| Nota di contenuto: | The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement. |
| Sommario/riassunto: | Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book. |
| Titolo autorizzato: | The librarian as information consultant |
| ISBN: | 0-8389-9276-5 |
| 1-283-09350-2 | |
| 9786613093509 | |
| 0-8389-9275-7 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910967434003321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |