02611nam 2200673 a 450 991096743400332120241107101914.00-8389-9276-51-283-09350-297866130935090-8389-9275-7(CKB)2560000000072262(EBL)683305(OCoLC)719377460(SSID)ssj0000516934(PQKBManifestationID)12209430(PQKBTitleCode)TC0000516934(PQKBWorkID)10477323(PQKB)11370635(MiAaPQ)EBC683305(Au-PeEL)EBL683305(CaPaEBR)ebr10469289(CaONFJC)MIL309350(ODN)ODN0000585688(EXLCZ)99256000000007226220101104d2011 uy 0engurcn|||||||||txtccrThe librarian as information consultant transforming reference for the Information Age /Sarah Anne Murphy1st ed.Chicago American Library Association20111 online resource (121 p.)Description based upon print version of record.0-8389-1086-6 Includes bibliographical references and index.The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement.Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book.Reference services (Libraries)ForecastingReference services (Libraries)ManagementInformation consultantsReference librariansEffect of technological innovations onReference services (Libraries)Forecasting.Reference services (Libraries)Management.Information consultants.Reference librariansEffect of technological innovations on.025.5/2025.52LAN025000bisacshMurphy Sarah Anne1819375MiAaPQMiAaPQMiAaPQBOOK9910967434003321The librarian as information consultant4379597UNINA