Problem solving / / Cambridge Educational (Firm)

• Pubblicazione: New York, N.Y., : Infobase, [2005], c2000
• Descrizione fisica: 1 streaming video file (18 min.) : sd., col., digital file
• Soggetto topico: Customer services; Employees - Training of; Filing systems; Office management; Office practice; Success in business; Training; Typewriting
• Soggetto genere / forma: Educational films.; Internet videos.; Videorecording
• Nota di contenuto: Problem Solving as a Challenge (4:42) -- Role Playing (2:50) -- Dealing with Clients (3:52) -- Positive Attitude (4:33)
• Sommario/riassunto: Problems are a natural part of the business world, so learning how to solve them efficiently is extremely important. This video demonstrates problem-solving skills for workers in wide range of occupations. Key elements of successful problem solving, such as staying focused, collecting all of the pertinent data, examining the situation from multiple perspectives, and knowing when to ask for assistance, are highlighted. In addition, role-play, active listening, and a positive attitude are offered as proactive measures to help reduce the frequency and severity of work-related problems.
• Titolo autorizzato: Problem solving
• Formato: Videoregistrazioni
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910980036903321
• Lo trovi qui: Univ. Federico II
• Serie: Back to the basics.; Core curriculum video libraries (Cambridge educational (Firm)); Core curriculum video library . -Health and wellness.