02748ngm 2200661Ia 450 991098003690332120120926151047.0(CKB)4920000000392220(FOD)10884(FOD)100010884(OCoLC)707969401(EXLCZ)99492000000039222010883sInfobase10884Infobase35848sInfobase35878sInfobase20110207d2005|||| ||| vengurcnannnuuuuucrdamediacrrdacarrierProblem solving /Cambridge Educational (Firm)New York, N.Y. Infobase[2005], c20001 streaming video file (18 min.) sd., col., digital fileBack to the Basics: A Five-Part Series on BusinessHealth & Wellness Core Curriculum Video LibraryThe Cambridge Educational Core Curriculum Video LibrariesProblem Solving as a Challenge (4:42) -- Role Playing (2:50) -- Dealing with Clients (3:52) -- Positive Attitude (4:33)Problems are a natural part of the business world, so learning how to solve them efficiently is extremely important. This video demonstrates problem-solving skills for workers in wide range of occupations. Key elements of successful problem solving, such as staying focused, collecting all of the pertinent data, examining the situation from multiple perspectives, and knowing when to ask for assistance, are highlighted. In addition, role-play, active listening, and a positive attitude are offered as proactive measures to help reduce the frequency and severity of work-related problems.Back to the basics.Core curriculum video libraries (Cambridge educational (Firm))Core curriculum video libraryHealth and wellness.Customer servicesEmployeesTraining ofFiling systemsOffice managementOffice practiceSuccess in businessTrainingTypewritingEducational films.Internet videos.Videorecording.localCustomer services.EmployeesTraining of.Filing systems.Office management.Office practice.Success in business.Training.Typewriting.Cambridge Educational (Firm)Films for the Humanities & Sciences (Firm)AzPhAEMVIDEO9910980036903321Problem solving78883UNINA