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People Skills / / Neil Thompson



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Autore: Thompson Neil <1955-> Visualizza persona
Titolo: People Skills / / Neil Thompson Visualizza cluster
Pubblicazione: London : , : Palgrave Macmillan, , 2015
©2015
Edizione: 4th edition.
Soggetto topico: Interpersonal communication
Interpersonal relations
Self-management (Psychology)
Problem solving
Nota di contenuto: PART I: PERSONAL EFFECTIVENESS -- 1. Self-Awareness -- 2. Time Management -- 3. Stress Management -- 4. Information Management -- 5. Assertiveness -- 6. Beating The Bully -- 7. Using Supervision -- 8. Being Creative -- 9. Continuous Professional Development -- 10. Being Realistic And Resilient -- PART II: INTERACTION SKILLS -- 11. Valuing Diversity -- 12. Verbal Communication -- 13. Nonverbal Communication -- 14. Written Communication -- 15. Interviewing -- 16. Influencing Skills -- 17. Leadership -- 18. Handling Feelings -- 19. Managing Conflict -- 20. Multidisciplinary Working -- PART III: INTERVENTION SKILLS -- 21. Anti-Discriminatory Practice -- 22. Being Systematic -- 23. Assessment -- 24. Planning -- 25. Decision Making -- 26. Managing Risk -- 27. Review And Evaluation -- 28. Ending -- 29. Responding To Trauma: Promoting Healing And Recovery -- 30. Reflective Practice.
Sommario/riassunto: "This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions."
Titolo autorizzato: People Skills  Visualizza cluster
ISBN: 1137467576
9781137467553
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910155847703321
Lo trovi qui: Univ. Federico II
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