02308nam 2200409z- 450 991015584770332120251213110040.01137467576(ebook)9781137467553(paperback)(CKB)3710000000976988(ODN)ODN0003481650(EXLCZ)99371000000097698820161226h2015 ky 0enguruuu---uuuuutxtrdacontentcrdamediacrrdacarrierPeople Skills /Neil Thompson4th edition.London :Palgrave Macmillan,2015.©2015.PART I: PERSONAL EFFECTIVENESS -- 1. Self-Awareness -- 2. Time Management -- 3. Stress Management -- 4. Information Management -- 5. Assertiveness -- 6. Beating The Bully -- 7. Using Supervision -- 8. Being Creative -- 9. Continuous Professional Development -- 10. Being Realistic And Resilient -- PART II: INTERACTION SKILLS -- 11. Valuing Diversity -- 12. Verbal Communication -- 13. Nonverbal Communication -- 14. Written Communication -- 15. Interviewing -- 16. Influencing Skills -- 17. Leadership -- 18. Handling Feelings -- 19. Managing Conflict -- 20. Multidisciplinary Working -- PART III: INTERVENTION SKILLS -- 21. Anti-Discriminatory Practice -- 22. Being Systematic -- 23. Assessment -- 24. Planning -- 25. Decision Making -- 26. Managing Risk -- 27. Review And Evaluation -- 28. Ending -- 29. Responding To Trauma: Promoting Healing And Recovery -- 30. Reflective Practice."This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions."Interpersonal communicationInterpersonal relationsSelf-management (Psychology)Problem solvingInterpersonal communication.Interpersonal relations.Self-management (Psychology)Problem solving.Thompson Neil1955-126486BOOK9910155847703321People Skills3415357UNINA