LEADER 02308nam 2200409z- 450 001 9910155847703321 005 20251213110040.0 010 $a1137467576$b(ebook) 010 $a9781137467553$b(paperback) 035 $a(CKB)3710000000976988 035 $a(ODN)ODN0003481650 035 $a(EXLCZ)993710000000976988 100 $a20161226h2015 ky 0 101 0 $aeng 135 $auruuu---uuuuu 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aPeople Skills /$fNeil Thompson 205 $a4th edition. 210 1$aLondon :$cPalgrave Macmillan,$d2015. 210 4$dİ2015. 327 $aPART I: PERSONAL EFFECTIVENESS -- 1. Self-Awareness -- 2. Time Management -- 3. Stress Management -- 4. Information Management -- 5. Assertiveness -- 6. Beating The Bully -- 7. Using Supervision -- 8. Being Creative -- 9. Continuous Professional Development -- 10. Being Realistic And Resilient -- PART II: INTERACTION SKILLS -- 11. Valuing Diversity -- 12. Verbal Communication -- 13. Nonverbal Communication -- 14. Written Communication -- 15. Interviewing -- 16. Influencing Skills -- 17. Leadership -- 18. Handling Feelings -- 19. Managing Conflict -- 20. Multidisciplinary Working -- PART III: INTERVENTION SKILLS -- 21. Anti-Discriminatory Practice -- 22. Being Systematic -- 23. Assessment -- 24. Planning -- 25. Decision Making -- 26. Managing Risk -- 27. Review And Evaluation -- 28. Ending -- 29. Responding To Trauma: Promoting Healing And Recovery -- 30. Reflective Practice. 330 $a"This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions." 606 $aInterpersonal communication 606 $aInterpersonal relations 606 $aSelf-management (Psychology) 606 $aProblem solving 615 0$aInterpersonal communication. 615 0$aInterpersonal relations. 615 0$aSelf-management (Psychology) 615 0$aProblem solving. 700 $aThompson$b Neil$f1955-$0126486 906 $aBOOK 912 $a9910155847703321 996 $aPeople Skills$93415357 997 $aUNINA